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I am installing content server im my machine but the admin page is freezing
I am installing content server im my machine and after some configurations i reach the enterprise data source creation. After pressing create the process takes forever and doesnt actually end. When i try to access admin page it just stays loading forever. I checked the thread1.out log file and i found this error but I…
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Unable to login using SSO after OTDS upgrade to 24.3
Hello All, We have recently upgraded the OTDS to version 24.3. After that, we are unable to log into OTCS using SSO. Once we hit the OTCS URL, it is going to the IdP Metadata URL configured under the Auth handler in OTDS. After that it is again showing the OTDS sign on the screen. In the log we are getting the following…
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Unable to Upgrade OTDS from 21.2 to 24.3
Subject: Assistance Required for OTDS Upgrade to Version 24.3 Dear Team, I am in the process of upgrading OTDS from version 21.2 to 24.3 and followed the steps below: Backed up Tomcat 9.0.34. Uninstalled the older Tomcat version. Upgraded Tomcat to 10.1. Redeployed the configuration files. Updated the Tomcat version and…
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Hide Activities/Comments in specific workflow steps
Dears, We have a requirement to control the visibility of workflow activities and comments in certain workflow steps. Specifically, we need the ability to enable comments in some steps and disable them in others. I attempted to achieve this by unchecking the "See All Comments" option in the Permissions tab; however, it did…
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Getting Error in Brava viewer
Hi All, We are getting error in brava viewer post migrating EFS servers. We have reconfigured same in Storage provider and other required areas. Right now only Brava is impacted. Getting 404 error while trying to access Documents through Brava. Please let me know if i miss any configuration changes. Thanks in advance
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Hot to set Expiration date to a document and send notifications?
Hello everyone, I'm working with the Records Management's OOTB features of OpenText and I would like to create 2/3 types of documents that have different expiring periods and send a notification when the document is expiring. Can anyone help me with some examples of implementation? Do I have to use RM classifications?…
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Uploaded a new version of a document using Content Server API but cannot open the file
I have managed to get the uploading of new versions of word files version to OT working using /v2/nodes/{id}/versions. When trying to open the new version we are receiving following messages: "Word found unreadable content in <filename>. Do you want to recover the content...." and if clicking "Yes" I am getting another…
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How to access References using Content Server API (v23.3)
I am trying to find out how I can access the references using the Content Server API. Any guidance how to do this would be appreciated. What I want to do is to import the information about the references (name, etc.) to integrating party.
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Can't create Folders with specific User
Hi, we are trying to create a Folder on Content Server (16.2) via the following REST API: POST /api/v2/nodes But we get the following error: "You do not have permission to create Folder items. (SubType: 0).". The user we are using is enable to create other types of objects, such as Business Workspaces, but he can't create…
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Can't create a Document via Rest API
Hello, we are using the POST API /v2/nodes to create a Document on our Content Server. The body of our request is: { "type": 144, "parent_id": 5627091, "name": "example.txt", "file": "UXVlc3RvIMOoIHVuIGZpbGUgZGkgZXNlbXBpbw==" } but we get the following error: "error": "An illegal attempt was made to upload a document". We…