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OT Notification SOAP UI to fetch status report using Customer Reference or Billing Reference field
We have a requirement to retrieve the status of a job. The current SOAP request provided only allows us to send the job number to fetch the job details. However, we would like to use the Customer Reference or Billing Reference field instead to achieve the same. Is it possible to modify the existing SOAP UI XML to…
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Exstream - service start time-out
Hello everyone, Does anybody know, how can I extend wait time for service (Communications Server) to start? Whenever I deploy export file to service (containing 809 export files) it is starting ~15 seconds, and it time-out and gives me error illustrated in screenshot below. If I reduce the number of export files in…
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Save xml input to a file from service request input connector
How do i use a filter chain on a service request input connector in commuications builder to save the input as a xml file? https://webapp.opentext.com/piroot/ccmprj/v210300/ccmprj-cgd/en/html/jsfilter.htm
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Save input on service request
How do i use a filter chain on a service request input connector in commuications builder to save the input as a xml file? https://webapp.opentext.com/piroot/ccmprj/v210300/ccmprj-cgd/en/html/jsfilter.htm
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Installing Drivers for Exstream
Hi, I notice that in our Test Exstream server on installing Exstream 16.6, there is no Device Tool to enable installing of drivers into Exstream Repository. This used to be added to Streamserve using Device Tool but is now not available? Is there another way to do this please? Regards, Alex
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Exstream version history
Hi, Can anyone help with the details of OTExstream version history ? We have a legacy version 16.6.31 and we are trying to find out the latest version supported for a non-cloud migration. If I understand correctly the latest version (23) supports only a SaaS model, is that correct? SaaS migration is a long-term target for…
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is there a way to use non ASCII characters for bullets?
An old client asked me to change one of the characters from a bulleted list for a 'white bullet' ( ◦ ). It was necessary to use that symbol because screen readers read it as 'white bullet'. In the View Character Set there is a similar one but it is the degree symbol which is read as 'degree' by screen readers… So… is it…
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Exstream File write operation
Exstream is generating PDFs in a single directory, while a script simultaneously copies these PDFs to another directory. When the script is not running, Exstream can write files to the disk without any issues. However, when the script starts running, it affects the file-writing process from Exstream, causing most jobs to…
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401 Authentication Error When Trying to Send Emails using Cloud Messaging with Basic Authentication
Hi All, I am able to successfully send emails using OpenText Cloud (POST /mra/v1/outbound/emails) - However, when I try the same request using Cloud Messaging (POST /mra/v1/outbound/emails) - I end up getting a 401 response with the following error: { "error_code": "2909", "error_message": "Authentication Error" } I am…
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Sorting repeater on Storyteller by numeric - Encountered NaN value
Hi all. I set a numeric sort order on a field of a repeating block. During testing I get the error: "Numeric sort with XPath 'field_name' encountered NaN value ''." If I set the sorting as Text type it works instead. In XMLIN I didn't initially set any function or format for that field. Even if I set the number(.) function…