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Content Server Intelligent Viewer Not Loading Documents - Stuck on Loading Screen
Hello everyone, I’m facing an issue with the Content Server Intelligent Viewer where documents won't load. The viewer gets stuck with the loading circle spinning indefinitely, and the documents never appear. I've checked the logs, but there’s nothing unusual or indicative of a problem. OpenText support has been…
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How to show Word comments in Intelligent Viewing
In Microsoft Word it's possible to add comments to a document. When you save a Word document with comments in Extended ECM and you view it with Intelligent Viewing, the Word comments are not shown. Is there a way to show Word comments in Intelligent Viewing? If not, this seems to be a security risk, since it can happen…
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Intelligent Viewing markup error "Failed to retrieve markup access token"
I am testing the installation of Intelligent Viewing Linux, When I try to view the downloaded file in OTCS, I get the following markup error "Error. Internal Server Error Failed to retrieve markup access token". OTDS and OTCS are installed on the same Windows server, OTIV on a separate Linux server. The time is…
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Contract Approval - Intelligent Viewer : can't publish PDF
While testing the intelligent viewer services in the contract approval application , faced an issue when execution the action "Publish to PDF" , the issue related to "create_publications" sope I tried with this scope defintion but still facing same error :
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Deploying OpenText Intelligent Viewing pre-requisites manually
If you are opting to install OpenText Intelligent Viewing (OTIV) on Windows, you will need to install pre-requisites. Normally these would be deployed with a package manager like Chocolatey. However, in some cases, when it is not possible to use a package manager to install the pre-reqs; you will need to install the…
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Extract metadata from DXF files, import into Core Content and search on added metadata
Like the previous article however this time the target will be Core Content and just like the previous article, where the target was xECM. The purpose of this article is to show and share knowledge on how easy it is to make Engineering Drawings, in this example, DXF ( Drawing Exchange Format ) files searchable by…
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Extract metadata from DXF files, import into xECM and search on added metadata
The purpose of this article is to show and share knowledge on how easy it is to make Engineering Drawings, in this example, DXF ( Drawing Exchange Format ) files searchable by extracting metadata like Part Number or Part Description from the file and then adding this data when importing into xECM. Doing a standard file…
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How to configure OpenText Intelligent Viewing in D2-SmartView?
I'm trying to use the "OpenText Intelligent Viewing" widget to view the files in D2-SmartView. When I click a document, the blue circle remains rotating forever in the center of the white screen and I don't see any errors in the logs. First of all, is it necessary to login to D2-Smartview via OTDS user or SSO?. In the…
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Intelligent Viewing Sample Application
OpenText Intelligent Viewing Intelligent Viewing, the new cloud-first content collaboration software from OpenText, streamlines and automates business processes with robust in-line viewing, annotation, redaction, comparison, transformation and publishing features, while providing a high level of customization. The…
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Intelligent Viewing 22.4: High Availability Mode Installation
Hello, We are looking for information on Intelligent Viewer in high availability mode. Can we install Intelligent Viewer in high availability mode? Are there any resources available for it? Best regards, Kundan