Exstream

Exstream leverages the data and content that already exists within the organization to transform typical customer communications into highly-personalized, engaging customer experiences on the preferred digital and print channels, screen sizes and devices of the customer.

JSON Complex Rule
I have no experience with JSON. I am trying to change the swap the variable inside a clause based on certain conditions. I cannot get this to work. Placeholder starts out empty. Based on conditions, I update placeholder with var 1 or 2. if (AM_DRV_templateId == 'AM_APPEALS_PARTIAL_APPR_OR_DENIED_FULL' &&…
Starting a Paused Job
Hi, I need to create a job definition with the following specifications: I need to pause a job that will be generated from 5:00 PM. Then these paused jobs should automatically resume at 3 AM the next day. Note these pausing and resuming of the job should only happen on a particular day of the month. I have already the step…
Exstream - service start time-out
Hello everyone, Does anybody know, how can I extend wait time for service (Communications Server) to start? Whenever I deploy export file to service (containing 809 export files) it is starting ~15 seconds, and it time-out and gives me error illustrated in screenshot below. If I reduce the number of export files in…
Combine storyteller output and pdf file
In Exstream Storyteller 16.6, I've created a document that outputs as a PDF. I have another static PDF file that I would like to come out along with the one generated by Storyteller so that they come out as one combined file. However, no matter what I try, only one page comes out of the PDF I want to include. How do I do…
Accessibility and rules timing
On a text box or table, are the rule processed prior to accessibility? I need a variable populated in a rule then use that variable in the alternate text of the accessibility tab. So, what is the timing of rules vs availability in accessibility?
Save input on service request
How do i use a filter chain on a service request input connector in commuications builder to save the input as a xml file? https://webapp.opentext.com/piroot/ccmprj/v210300/ccmprj-cgd/en/html/jsfilter.htm
How do I resolve the following error message?
how do I resolve this error message?
Which does the following screen represent? and how is the Tenant and Domain created?
Kindly advise how to create a Tenant and Domain
Issue with rationalizationApi PUT API
Hi, I try to use rationalizationApi PUT to update a library(document), but stuck on this error: { "timestamp": 1726883080329, "status": 400, "errorCode": 310385, "message": "Bad Request", "details": "File size exceeds maximum supported size (-1)."} Here is my endpoint and request: PUT http://{my opentext…
How do I resolve the error message?
Database Error (CActiveUsers::AddToTable): Converting a varchar data type to datetime data type created a value out of range. The cursor has not been declared.
Installing Drivers for Exstream
Hi, I notice that in our Test Exstream server on installing Exstream 16.6, there is no Device Tool to enable installing of drivers into Exstream Repository. This used to be added to Streamserve using Device Tool but is now not available? Is there another way to do this please? Regards, Alex
Exstream version history
Hi, Can anyone help with the details of OTExstream version history ? We have a legacy version 16.6.31 and we are trying to find out the latest version supported for a non-cloud migration. If I understand correctly the latest version (23) supports only a SaaS model, is that correct? SaaS migration is a long-term target for…
LPD is not supported. Is it possible to use IPP (Internet Printing Protocol) to receive the files?
After installing the KB5040430 patch on Windows Server 2019, we are unable to receive input files/data from the source system. Further analysis indicates that this issue is associated with a Windows Patch/Service pack. Microsoft has not provided a fix, and LPD support is absent (although it functions on 2019/2022 servers).…
How to get ACCESS TOKEN for Exstream APIs
To use Exstream APIs, I am able to use endpoint /authentication/credentials to get OTDS ticket, but for some APIs, they request an ACCESS TOKEN, my question is how to get the ACCESS TOKEN? This is the response of /authentication/credentials { "token": "213312312312312312312312", "userId": "my Id", "ticket":…
is there a way to use non ASCII characters for bullets?
An old client asked me to change one of the characters from a bulleted list for a 'white bullet' ( ◦ ). It was necessary to use that symbol because screen readers read it as 'white bullet'. In the View Character Set there is a similar one but it is the degree symbol which is read as 'degree' by screen readers… So… is it…
Populate SUPERVISOR "External ID" from Extream data (Designer)?
I'm still struggling how to get meaningful information into Exstream Supervisor tables. We process documents with the "Exstream Engine" = Designer, so the usual "Message" part within Communications Builder is replaced by "the Engine". It turns out that the information we have available about the processing is very limited.…
Creating multiple documents out of one record "on demand"
I got the task to occasionally create TWO documents out of ONE Empower file with "essentially the same content but …" I have no hint to do this when creating the Empower document in the first run. This is a decision in the "Interview page". The user may decide to create both a "long" and a "short" document that share 99%…
Keeping links in PDF attachments imported into EMPOWER
We have an application (Extream Designer) that creates an EMPOWER document to which we upload PDF attachments. While the attachments do render fine in both preview and fulfillment, clickable links in the uploaded attachments are converted in plain text. They still LOOK like the original link, but they a re no more "linked"…
How do I install OpenText Exstream 23.3 on premise edition?
How do I install OpenText Exstream 23.3 on premise edition?
Is there a way to create a QR Code with a logo in the middle using OpenText Exstream
I want to generate a dynamic QR Code with a logo in the middle using OpenText Exstream application. Is it possible or do I have to use a different application for the QR Code Generation?