Communications (Exstream)

Communications (Exstream) leverages the data and content that already exists within the organization to transform typical customer communications into highly-personalized, engaging customer experiences on the preferred digital and print channels, screen sizes and devices of the customer.

PDF compliant to PDF/UA
We try to improve the accessibility of our PDF output. This output had to meet the PDF/UA standard according to https://www.w3.org/TR/WCAG21/ Documentation "A PDF/UA document is a PDF 1.7 document that complies with additional agreements for digital accessibility." Is there some information or guideline to reach this…
Anchor Hyperlink in Exstream 16.4.5 not navigating to correct internal destination
Hi everyone, I'm working with OpenText Exstream Designer (version 16.4.5) and I’m having trouble with an internal hyperlink: I have a text element labeled "POLIZA", where I right-clicked > Insert Hyperlink > selected an internal link and chose the appropriate anchor. The target is another text element labeled "DOCUMENTO…
Segementation error while running linux engine
WE have application setup to import dynamic images at run time .. we had occurrences to where job is failing with segmentation error. looking at message file there is no proper message displayed to to understand the root cause. we tried to replicate the scennerios but it did not fail in lower region .. this could be memory…
JobOwner in the spool .SHD (StreamServe 4.1.2 SP2 / Exstream 16.6.2)
Hello everyone, Sorry for my english level. I would like to get in my spool files .SHD the owner of my document created by Streamserve. But I have the account from the service startup configuration of my Control Center (Système streamservice) wich appears in the file : When I change the account in the service startup…
Engine Error SIGSEGV, how to troubleshoot?
I am triggering a customer communication to Exstream and I am getting the error: "The engine run was terminated for the following reason: SIGSEGV" I cheched the logs in Batch and I see the following: 2025-03-21T09:57:02.389Z [ee48cde339149d2e,6ef30d6abad6ab48,48c6639368243e81] [78] ERROR - error parsing manifest…
List more than one Management Gateway in ControlCenter
We currently set up a server landscape where DEV, QA and PROD are not only on different servers, but do not share any database either. This results in the tenant configuration replicated in three different databases and a MgW running on each server, each handling the same tenant but different Domain. It would be very…
clear the status information awaiting deletion ADMIN TOOL for 5.6.1
hi folks, how change the status below? (awaiting deletion) Thanks!
start a new service for AdHoc 16.6 exstream
hi everybody, i have the following issue for a new adhoc service on 16.6 exstream, the other specifics services are ok but for adhoc (new created service) we have the following message : 0306 172836 (5417) 0 Project Version: 1 0306 172836 (5163) 0 Physical platform: Physical 0306 172836 (1829) 0…
Streamserve error "Fatal error: License not present: preformatin" using -demo argument
Hello community, recently I tried to use preformatin input connector in StreamServe 5.6.2 version, I used the -demo argument in the Configure Export section to try to run my project in demo version which does not require any license, however no matter what I try, I it always throws the error Fatal error: License not…
Issues with GetGlobalSerno
After a migration from Exstream 16.6.4 to 16.6.70, I havean issue with GetGlobalSerno. I call GetGlobalSerno and use it in the filename for pdf output. When I send in a batch file, containing multiple documents and documents with the same customer number should end up in one output file. They are already sorted by customer…
Can we get dcpackage file from export file?
Hello all I hope you're great today. I lost my dcpackage file and I want to know if it is possible to recover it from the export file generated?
Streamserve Process MailOut and Mail with HTML format
Hello, In streamerve 5.6.2, in a Mailoutprocess, you can choose 2 formats : Plain Text or HTML. When you receive an email in HTML format, streamserve automatically adds the <head> tags, as below <head> <meta http-equiv="Content-Type" content="text/html; charset=Windows-1252"> <meta name="Generator" content="StreamServe…
Can anyone reflect the main cause of this error? (OpenText Exstream flexnet licensing error:-16287)
flexnet licensing error:-16287 FlexNet Licensing error:-15, 10032
Ressource Version in Exstream dissapeared from GUI
We have a ressouce in Exstream Desing that has dissapered, We see version 2 but it used to have version 3. Now we cannot edit this ressource anymore, as it says that there is a later version which is not visible in no domain. We used swagger to check /api/v1/resources/{domain}/history/{resourceId} and it tells us that it…
issue while sending emails
Hi all We are facing an issue while sending emails. We are using external jar to send emails and not using OT provided email sending functionality So, to send emails we will send all the parameters in a command which will execute jar and email will be sent. In the email we have 3 attachments out of which 1 is static and…
Fetch and read/parse XML file data from docbase
Hi, I need to fetch XML content from docbase cabinet & parse through the XML data to further process. How can i achieve the usecase?
Can we set 2 archive keys to archive in xDesign for same batch documents?
Can we archive same batch documents in 2 different archives by setting up in xDesign using some rule in xml ?
OT Communications CE - Realtime deployment application design considerations
Whose has Communication publishing with High-throughput (realtime) feature? Which version? Lessons learned? Inquiring minds would like to know! Thanks in advance
Reference file
**** morning everyone! We are working with an app (OpenText Designer V23) that includes a reference file containing an XML list along with its own KEY. This list is supposed to match one of the variables in the customer driver file, but it always returns a blank. Do you know if I'm overlooking anything important for it to…
Is it possible to upload a file streaming when creating a node
Is it possible to upload a file streaming when creating a node, we are using NodeJS + typescript and now I have to read a whole file into memory before I can upload it. Can this be done differently?