General Questions

General questions for the community of developers.

When does DocumentManagementClient.GetNodeByPath() method in C# program hit error
I am developing a C# program to upload a document into a folder in OpenText. I use the following C# code snippet to obtain the Node ID of the target folder in OpenText. ================================================================= long myRootID = 2000; DocumentManagementClient docManClient = new…
What is the maximum file name length for files to be scanned by OpenText ICC server?
ICC will not scan files with names >= 55 characters Version 7.5
New Validation Users unable to see prior Invoices in Validation Client waiting to be validated
It has been our understanding that when a new user is added to /OTX/PDF01_ADM_VALA they are only able to see net new documents in the Validation Client. Is this expected? If not are we able to let new hires/users see prior documents? IE if I add a new user via this tcode, they only see invoices in the Validation Client…
ETX 15.0.2 - MIT-SCREEN-SAVER & DPMS
Hi, we are upgrading from an older version to 15.0.2 and notice these two new options. I haven't found what these two do. Thanks in advance
Compability matrix
Hello, can please someone attach here Documentum server compability matrix, please. For some reason my support account is not working it auto log(s) me out. Thank you in advance!
OTDS Push Connector API - how do you increase response timeout
We are working developing pushconnector, Our login API responded in responded 200 in 11789.7003 ms (11 seconds), Generic restime api has below log. synchronized resource Pushconnector (42cb96c6-1695-428b-87b7-e5a92176cc7c). Reason: jakarta.ws.rs.ProcessingException: java.net.SocketTimeoutException: Read timed out Other…
Does Intelligent Capture version 23.3 have a scheduler to automatically delete batch traffic? can y
Does Intelligent Capture version 23.3 have a scheduler to automatically delete batch traffic? can you help me find this answer
Exceed TurboX
Hi, First time user/asking. I'm using Exceed 12.0.4. (exceed turboX) and want to leverage Splunk for notifications. We have a script that looks at our 'etx server status' and reports the following: name, id, local_ip, local_port, server_version, server_url, last_heartbeat, timeline, dboid, local, status, readonly, state,…
CMIS exception
Hello everyone, On certain occasions, when I try to retrieve an object through CMIS, it returns the following error. Has anyone encountered this? Thanks.
Retrieve document from InfoArchive API
Hello, I figured out how to perform a search on InfoArchive using API's and search compositions. In the response there is a result list with all the metadata, including the attachment. The attachment shows an url. When doing a GET on this url, the document is retrieved from InfoArchive. In this case I have to do 2 API…
InfoArchive Ingest API requires a file as SIP parameter instead of a filepath
I am ingesting a SIP package with the use of API's. I am using InfoArchive 23.3 and PostMan. I use the following url: http://localhost:8765/systemdata/applications/8eceec18-66fc-4e8f-a471-1af077be85e8/aips?ingestDirect=true In the Body I use formdata te provide the format (sip_zip) and the sip. The OT Rest API Developer…
OS Upgrade from AIX 7.1 to 7.2 with Archive Server 10.5
Hi All, We intended to upgrade our operating system from AIX 7.1 to AIX 7.2. We were unable to locate matrix details to upgrade the OS. Current Version Details: OS: AIX 7.1 Oracle: 1.2.0.4.0 Archive: 10.5.0 Kindly verify and confirm, whether the above mentioned version will support for the OS AIX 7.2. Also please let us…
InfoArchive 23.3 API's status 404 "notFound"
I am trying to connect to the API's of InfoArchive 23.3. I have succesfully obtained an acces token and I use this token to send requests to the API's of InfoArchive. Even when using a simple request that does not require parameters, I keep getting the following error in PostMan:…
LDAP SFTP Server Configuration BizManager
I am able to configure LDAP for BizManager where it adds the domain dropdown on web application for logging in. I can login using domain credentials. However when I try to test via SFTP into the message server it looks like I need to still enable something else to turn on LDAP for the SFTP server: I see LDAP enabled false…
Host Explorer Print services spools output to multiple print jobs instead of just one.
Hi We've recently implemented Open Text Host Explorer (Hummingbird) and use Print Services to retrieve anything sent to the print by our mainframe TN3270 sessions. Some of the items we are printing are quite large (by our standards anyway) and we've noticed on viewing the printer queues that opentext seems to be splitting…
Novell Netware PDK for CodeWarrior
I know this is a long shot, but I really hope someone can help. I'm looking for some really old files, originally published here: All the links in that site point to a long-dead ftp belonging to Novell (later acquired by MicroFocus, now Opentext). If anyone has the files from that link, or if Opentext can fix the links to…
Mainframe data archival to InfoArchive
Has anyone done mainframe data archival to InfoArchive? Would like to understand extraction, data transformation and load cycles and challenges / best practices? Are there any connectors or tools available?
Team Developer 7.5 Build Setting: ".NET Web Services Enable JSON"
What's the purpose of the "Enable JSON" Build Setting? Does it mean that now it is possible to reply JSON Web Services? Haven't been able to find any documentation about it 😒
Upgrade Windows Server 2012 R2 with Archive Server 10.5
Hi, which In-place Upgrade of Windows Server is possible without upgrading the Archive Server?
XML Child Elements are repeating multiple times
Hi Team, I'm currently facing issue while developing an ETL job. I need to generate Output in XML format, but the Child Elements are getting duplicated. For Example :- AlertID<Parent Element> <Attachment> <AlertDetails> If Attachment element has 5 different records, then Alert Details is also getting repeated for 5 times…