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Clients and Administrative Tools Require MTS on Windows NT 4
The information in this article applies to product: e-Work 6 Issue * When installing the Outlook or GroupWise client, Notify, System Administrator, Services Manager, or Users and Roles utility on a machine running Windows NT 4 SP6a, the installation proceeds to the point where the installation of files should begin. After…
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Incorrect Registry Key for NDS Single Sign-on
The information in this article applies to product: e-Work 6 Issue * NDS Single Sign-on is not working in Classic mode. Resolution * Open the following registry key: "My Computer\\HKEY\_LOCAL\_MACHINE\\SOFTWARE\\Metastorm\\e-work\\Web Interface". Change the DWORD from AUTOSIGN to AUTOSIGNON.
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Displaying the Order of Folder Pages at a Stage
The information in this article applies to product: e-Work 6.x Issue * When using the Project Explorer view in the Designer, dragging and dropping forms doesn't change their order. Resolution * Prior to e-Work version 6.5, to change the order of forms in the Designer, and consequently their tab order at a stage, you need…
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Can't Display Chart When Using Business Activity Monitoring (BAM) Forms
The information in this article applies to product: e-Work 6 Issue * One of the administrative procedures that is installed with e-Work 6 is Business Activity Monitoring.epc. When I click the button 'Display Chart ...' on the form, nothing happens. Resolution * In order for the button 'Display Chart...' to work, you must *…
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OLEDB Provider Cannot Be Found
The information in this article applies to product: e-Work 5 & 6 Issue * The error message 'Provider cannot be found. It may not be properly installed.' is generated when trying to use the Designer or Utilities. Resolution * The e-Work Engine, Designer, and Utilities use OLEDB and require that an OLEDB Provider be…
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Maintenance Release 6.0.1.0
The information in this article applies to product: e-Work 6 Issues Resolved * Lack of support for GroupWise 6.5 SP1a and SP1b. * Row numbers appear in grids when using chained actions. * When trying to start Outlook, one of the follwing errors is encountered: 'An error occurred while attempting to login to an e-Work…
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Procedure Connection Not Stored
The information in this article applies to product: e-Work 6 Issue * I enter the connection details, check the 'Use stored connection' checkbox on the 'General' tab of the Procedure Properties for my procedure, click 'OK', and save the procedure. Then when I publish the procedure, the screen appears asking for connection…
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e-Work Engine Service Not Installed
The information in this article applies to product: e-Work 6 Issue * When installing e-Work, an Engine account that contains a space in the name causes the e-Work Engine service not to be installed. No errors or warnings are generated. E.g. "e Work" will fail, but "eWork" will allow the service to be installed. Resolution…