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Final status callback not received for gamma code: 5000 - State: cancelled
For production account EDM.Fax@prudential.com, when invoking the https://api.us.cloudmessaging.opentext.com/mra/v1/outbound/faxes endpoint for sending a fax, the webhook callback API registered for final fax status updates is not being invoked when the final state is 'cancelled' and gamma code is 5000. For all other final…
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Sender fax number is not displayed in cover page
We are sending fax using XM Fax Cloud webservice, we are populating Sender information including fax number in the request but somehow fax number is missing from the cover page.
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How to modify the font settings of a fax cover sheet?
Hello everyone. We are trying to change the font size of the Notes/Comment field in the fax cover sheet. A while back, we were given the impression that the font settings (i.e. font size) could be manipulated through the Send Faxes API but when reviewing the API, I do not see any mentioning of manipulating the font in the…
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I ran one of the examples in the tutorial in pm. How do I find what error 599 is?
"Accept": "application/json", "XM-Token-Authorization": "{{your_authorization_token}}", "Content-Type": "multipart/form-data", "Attachment": { "fileName": "C:\KT\Fax\test file 2.pdf", "type": "application/pdf" }, "Metadata": { "faxOptions": {}, "userId": "AppDevFaxUsr", "subject": "Sending a test fax from the tutorial",…
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Urgent need to increase the font size of the Notes/Comments section in fax cover sheet.
Our team urgently needs to increase the font size of the Notes/Comments section on the fax cover sheet to improve readability of clinical drug information for our physicians. What would be the process of updating the font size of the fax cover sheet? Please let me know.
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Fax callback API with incorrect Content_Type
ID edm.fax.dev@prudential.com is configured at the account level for a callback API with application/json format. This functionality is working. However, for job_id xsi-1507269286, the content_type of the callback api request payload is text/xml;charset=UTF-8, which is causing the callback response to not be processed. The…
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Need further information on Fax Gamma Code descriptions
Could you please provide further clarification on the following Fax response Gamma code descriptions based on the question for each gamma code: 3290 - Question: What action on recipient side will trigger this error? 5131 - Question: What is an invalid doc_list document number? 5140 - Question: What are the valid and…
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Using the REST API, Can a fax status update be returned via webhook callback and email.
Our team is looking to get a report sent to the email id if passed in the request payload of the REST API fax request. We expect the webhook callback URL call (Json) and Email (user friendly format) in this scenario. Please let us know if this is not a right understanding of how the reports will work. For example: The…
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Invoking API to send fax and receivve response
I want to send fax to third parties using an API call. We would send destination number and fax body in API and return the success/failure response. Want to know if we can programmatically call this API to send request to send fax and get response back. Below is the URL of OpenText Messaging Fax REST API.
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(Outbound) JobsubmitResult & OpenText Messaging Fax REST API : Missing Response
Hi All the jobsubmitResult from SOAP is having Submissiontime and Completiontime, but the FAX REStAPI is sending only the job submitid, it is not sending any Submissiontime and completiontime. Please help Soap API Response…