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How to pull the related CI's/relationships of Upstream/Downstream Apps details in device in SMAX
Hi Team, I have requirement where I need to auto assign incident where I need to pull the 1st level support group from the upstream device of involved device in incident. For E.g. navigate to involved device in IM --> Related Ci tab from the Involved device--> Upstream Application Instance (Actual Service)--> fetch the…
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Contract Approval - Intelligent Viewer : can't publish PDF
While testing the intelligent viewer services in the contract approval application , faced an issue when execution the action "Publish to PDF" , the issue related to "create_publications" sope I tried with this scope defintion but still facing same error :
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Deploying OpenText Intelligent Viewing pre-requisites manually
If you are opting to install OpenText Intelligent Viewing (OTIV) on Windows, you will need to install pre-requisites. Normally these would be deployed with a package manager like Chocolatey. However, in some cases, when it is not possible to use a package manager to install the pre-reqs; you will need to install the…
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How to directly access the OT2 Markup Service?
This question is in reference to this Viewing Service API Document. The doc says: "Your integration does not typically have to interact directly with the Markup Service because the viewer's markup API below almost certainly does everything you need." However, I have a requirement where I want to do "headless" modifications…
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SearchHost & MarkupHost for the OT2 Viewer?
This document about loading the OT2 Viewer mentions that we need to set the search host URL using the following code: viewer.setSearchHost("https://highlightservice.dev.bp-paas.otxlab.net") But that endpoint doesn't seem to work for me. I keep getting 404 errors when the page loads and when I am performing a search. Please…
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404 on content download via OT2 Viewer
When I get the publication data from OT2 CSS, I get the URLs inside it without the "/css" path appended to them. Because of this, I am getting 404s when the OT2 Viewer loads. When I manually add the "/css" endpoint to the URLs, it works properly. Is this a known issue with the OT2 Viewer? Please check the diff below to…
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Question on Viewing & Transformation Service from a Hackathon participant
To automatically create the publication for viewing while creating a file instance, do we have to add an extra field in the renditions array? And does the name of that rendition always have to be Brava Rendition ? As the viewer service requires a publication object to render the document in the browser, how should I get…
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Document viewer in trial subscription doesn't work
Dear colleagues, the viewer service doesn't display a document due to it uses an incorrect document download URL. How to fix this issue? the URL is: https://na-1-dev.api.opentext.com/v2/content/asd123/download but should be: https://na-1-dev.api.opentext.com/css/v2/content/asd123/download
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The Embedding accessibility into healthcare solutions challenge?
Approximately 15% of the global population lives with a disability. Accessibility issues are any barriers that make it difficult or impossible for disabled users to access, navigate, or engage with digital content. Web accessibility issues are only the tip of the spear when it comes to addressing digital accessibility…
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pagenumber parameter in Brava HTML5 viewer
Hi, We are using Brava HTML viewer in our application. We have a requirement where user wants to navigate to a particular page in the document by creating a custom URL. I remember that ActiveX viewer has a query string parameter named "pagenumber". Do we have any equivalent parameter in Brava HTML viewer?