Core Messaging

Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.

PGI Fax - Cover Page Question
Hello, I am an developer with CVS Health and my application is using your PGI service to send some of our Fax. URL used in Test Environment:https://faxapi.pgiconnect.com/soap/sync This is sample code we are using:- XOASOAPPortProxy.jobSubmit(request, headerRequest, resultHolder, responseHolder); and request is formatted as…
API questions
We have some follow-up questions on the API -- Follow ups in orange below · Is there a rate limit on any of the APIs? · JobDeliveryStatus mentions that it can be used to query multiple jobs at once, but that it should be limited to a few at a time…
User Authentication failed to access web service
Hi, We have code in place to create the Fax2Mail accounts when there is a new hire and the process fails with Authentication failed error. These credentials have been used in the code from few years. Could you please advise if the procedure to access the API’s have been changed? Below is the error message for your…
JobSubmit *VOICE* => change the speaker, e. g. german
Hi all, Can anybody provide me an example how to switch from default english reading voice to a different one, e. g. a german speaker, who reads the german words correctly? Thanks a lot in advance ! Best regards, RSA
Client Questions on API
* It says job IDs are eventually invalidated (https://apiforums.easylink.com/emapidocs/26/Common/JobIdType.html); how long until they are invalidated? * Is it possible to specify a subject and body text to be added to the fax cover page on each request? Likewise, is it possible to specify a custom sender value per request…
AttachmentLimit, Delay with the email service
Hi Team, I have a few questions regarding the Email service. 1. What is the attachment limit for documents to be attached with the Email Service? 2. How much time does an Email Service takes to deliver a message with 12MB attachments or more? With some of my test cases I have seen it takes 9 hours to deliver. Normally does…
fax API creating blank pages inbetween printed pages
faxes sent via the API http://test2messaging.easylink.com/soap/sync creates blank page between every 2 printed pages. does this require any additional/missing settings to be defined in configuration while working with C# template.
Can we send a fax in JPG format through the API.
We have always sent PDF's only, but now we have a requirement to send JPG files also. Does you API support it? We are getting an Unknown error when we send a JPG file.
Dynamic Content in PDF document
Hi, we'd like to send a fax document to several recipients using the JobSubmit request. The content of the fax is a PDF document. But the fax content (PDF) shall have varying content based on recipient (e.g. address data etc.). The API of the JobSubmitRequest mentions Dynamic Content but this seems to be restricted to the…
Fax Generated Document (electronic) coming in reverse
we are able to generate the fax document , when we check the document electronically ( getting email after successful submission ), the document is getting in reverse order. PFA doc and help us whats the issue with this. Job#=92817604 Request ID : CVS/OUTBOUND
Notifications API questions
I hope someone could help me with the following: - On the arrival event for a non-delivered job there is a 3 digit code. Do we have a reference of these codes. 511 seems to be an invalid email addres - For a successful delivery – i.e. the email is in the customer inbox – is there a way in the response to identify thi - the…
What is solution if we get No Information Available RecStatus?
Hi, Please suggest me the solution for No Information available RecStatus Code = 1. Even I am trying to cancel in this case but it's not happening and receiving delivery reports later time. <?xml version="1.0" encoding="utf-8"?> <JobDeliveryStatusResult xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"…
How performant the Faxing in Production compared to Test environment?
Please provide the available statistics on Faxing PDF reports using the Messaging API for FAX. 1. How much time it will take for a document containing 10 documents? 2. How soon I can poll for the JobDeliveryStatus after submitting the job? 3. What is the probability of a job getting cancelled on issuing JobCacelRequest…
JobData in JobDeliveryStatusResult is coming as null always
Hi, After submitting the fax job I got jobId and I am using that to get the DeliveryStatus but it is giving jobData as null always. Please provide you comments on why it is null always.
Is there anything wrong with the JobDeliveryStatus API from1:13 AM CT or 12:44 PM IST?
Hi, I was able to send faxes at around 12:17 AM CT but it's failing after that. Could you let me know if any issues from API end? if yes, how End URL: http://test2messaging.easylink.com/soap/sync
How to set coversheet Company/subject/notes via api
The portal user manual indicates the following coversheet sections: company, subject, notes. However, I am not able to set these via API. The only values I can set are From, To, Attn.
Delivery Status Result Example
Can someone please provide an example of processing a delivery status result to get job information for each job id passed in the request?
Authentication Error on Job Submit API Call
I am trying to figure out why I am having an authentication error while attempting to do a Job Submit call. I was able to use the credentials to log into the portal without and issue, but they don't seem to be working with the API call. I got most of the code from the API guide and modified it to what I needed. Right now…
How do we change the list source domain in the UserCreateRequest?
Hi All, How do we change the list source domain in the UserCreateRequest?
Where is JobSubmitService
I added WEB service as you discribe in C# Sample JobSubmit But the url http://ws.easylink.com/JobSubmit/2011/01?WSDL do not have JobSubmitService What URL (for web services) to use for it (EMsgAPIJobSubmit201101.JobSubmitService) Regards, Tal Ben-Gal.