Core Messaging

Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.

SMS Cancelled
Hi there, I was trying to send an SMS message through the JobSubmit API and the message status said "cancelled". The failure report wasn't much help. Please could you tell me where I went wrong? Job reference: 01551016 Thanks very much Matt Pryor
JobPause?
Hello, I sent a JobPause request for the following message: PT / 1583342 However a few minutes later the message status is "Sent". Please could you let me know what happened? Thanks Matt Pryor International Presence
Async - check job status
Hi, If I want to use Async to send a fax, then send a JobDeliveryStatus message after a minute, do I still need to supply a location for EasyLink to send a status to? I understand that for Async, the idea is that EasyLink sends a status when it is completed, but I just want to check for it myself. Thanks, David
Setting CallerID in outgoing SMS
How do I set CallerID in outgoing SMS, it's defaulting to "PREMIERE"
Templates or Voice Scripts Limits?
Are there any limits to how many Templates or Voice scripts can be kept on the platform per account? thank you!
Domain of a DR account submitted jobs
An API user in Japan is considering a DR account. When Japan fax delivery system can not be used, the user plans to send requests to XSI. Current JobSubmitRequest of the user has Domain set to "jp". The question is, if s DR account is set up in XSI, what Domain should the request contian that is sent to api.pgiconnect.com…
Can a fax formatted as HTML be sent?
Hi, I am using the 2.5 API (C#) and successfully faxing a text document, but would like to fax a document that is formatted as HTML. Is this possible? In the sample below, I have done a base64 encoding of a simple HTML document. I have chosen "HTML" as the document type. Although I'm not getting an error in the code, the…
The supplied Authenicate program gives error
Hi, I downloaded the "Authenticate" sample program from EasyLink. I compiled, ran it, and entered the following info that was given to me by a rep. When I hit the Authenticate button, I get an error in the Authenticate program. Even if the password was wrong (but it isn't), I would think I would get a valid message.…
JobDeliveryStatus
HI, I am using the code example from following URL to get Fax status, https://apiforums.easylink.com/system/files/CS_JobDeliveryStatus_0.txt I am NullReference error at following line , extprop [0] = JDelivery_Result.JobDeliveryStatus [0].JobData[0].DeliveryGroup[0].DeliveryDetail[0].ExtendedDeliveryData[0].ExtProp [0];…
Inbound FAX via API
I have couple of questions related to inbound fax ... 1) We are using JobList and JobDocumentTransmit APIs in our application to pull faxes from Easylink. As we are using same account for sending and receiving faxes, the JobList call returns all JobIds including outbound fax. Is there any way we can filter out outbound…
FAX margins
Is there a way to override the default margins when generating a FAX? It looks to us like we are seeing about a 1 inch top and bottom 0.5 left and maybe 1 inch right margin. We looked at the document on page https://apiforums.easylink.com/emapidocs/24/JobSubmit/FaxOptions.html and did not see anything pertaining to margins.
Operator cancel?
Hello, The following job is showing a gamma code of 5000 (Operator Cancel): XDN:pt MRN: 1546007 Please can you explain why? I don't believe I cancelled the message here. Thanks Matt Pryor
JobSubmit question
I am trying to send out a fax by using JobSubmit, I am passing the URL provided for me to JobSubmit, Sometimes the URL is not responding, it is long time to get reponse, can we pass wait time to JobSumit? Please let me know if any alternate solution to this.
New to API. Setting up initial connection
I am new to the forum. We are setting up a c# project and testing the connection to the api. I was given this url web service to connect to: https://xoa.pt.premiereglobal.com/soap/sync. When I attempt to add that to my project and add as a web reference, I get this error: The document at the url was not recognized as a…
Issues with production endpoint hosts
Hi, we use https://mrapi.pgiconnect.com/soap/sync and https://faxapi.pgiconnect.com/soap/sync endpoints to send emails and faxes. Can't tell exact time the problem began (for sure there was no such in June 2011) but we experience host resolving issues. Technically our code reports 'UnknownHostException:…
How to Start EasYlink service
Hi, I want to know how to start working with easylink API in .NET, have test credentials of easylink service. Dont know URL i need to add into web reference and start. Please Help.. Thanks, Niranjan
SMS API: Time zone in the Response Message
Hello, What is the time zone used for the Time (In <SubmissionTime>, <CompletionTime>, etc.., tags) in the Response XML & status XML for SMS
Timeout errors
Hi - I am trying to connect to the service using custom SOAP calls. Currently I am just trying ServiceStatus to establish a connection and am not setting the authentication parameters. The SOAP port defined in WSDL is http://xoa.xpedite.com. However, I am getting a timeout exception when I try to connect. Is that the…
SMS API: Getting delivery status and using Arrival Event Tag
In the Messaging API it has been mentioned that we need to get the final status of the SMS from the StatusCode tag in the response message. Please help me to understand how the Arrival Event Tag can be used for SMS Failures and what are all the values will be coming in Arrival Event Tag
HTML Fax - rendering question
What browser is the best one to use to verify the rendering that Easylink will use when generating a Fax from HTML? We have generated HTML using XSLT which we created using Altova StyleVision, and we are getting rendering issues where most of our page contents do not appear. We would like to know the best way to confirm…