Core Messaging
Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.
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Can't send emails. Error in Parsing received when calling jobSubmit for email job
Error in parsing at System.Web.Services: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) Is the error we started receiving about 12:47 AM EST today while sending our jobs. We've been through about 20 job failures…
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Sandbox required
Hi, I am trying to develop a test app using easy link. the documents in this site indicates i need to contact a sales engineer to get a sandbox. could you please let me know how to get in touch with a sales engineer?
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Not seeing inbound faxes in JobList
Account ID is T2/F2M/DAVIES. I have sent a fax to our inbound number (+17326769068) and was expecting to see it returned by the JobList API calll but the list returned is empty. Our account manager told us that the Fax-to-mail option had been supressed for our test account so this should work. Please could someone advise?…
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URL's are being changed at PGS end [ISS00951608]
Hi Team, As per out information, we can see no outbound connect from our server to PGS server but we can see inbound connection from PGS server to our server. The PGS server is connected to our server using ConnectDirect as well as SFTP. The server details of PGS in our server are as follows: Connect :Direct 137.236.2.4…
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How to submit a CSID (FaxJob)
HI @ll, If i use JobSubmit to transfer a fax job, there is nothing (to find how ) to set the CSID. When I recieve the Fax (e.g. over Fax2Mail), the CSID is empty and the sender is unknown. I also have looked if there's a way to set a global CSID in MyPortal, but there is also nothing to set the CSID. Thanks Peter
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Test Environment Settings - Allow jobs to be created but do not send
Easylink: Would like to have our account to the test environment be able to create jobs as if in production but do not want any emails sent out. Is there a setting I can change in the portal or does Easylink need to do it. Thanks.
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regerssion test with 2.4
we've been told to upgrade to 2.5 but I'd like to do a regression test first, just to make sure I have a valid starting point. The URL I had a year ago in my test harnes does not work any more. In production, our application works unchanged for more than a year, connecting to https://api.pgiconnect.com/soap/sync with…
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Messages stuck in pending
Hi there, Please could you advise the status of the following test faxes? test2 / 1597455 test2 / 1602280 The Job State says "Processing" and "Error", but the delivery group shows Pending (state code 1) Thanks Matt Pryor
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SMS Cancelled
Hi there, I was trying to send an SMS message through the JobSubmit API and the message status said "cancelled". The failure report wasn't much help. Please could you tell me where I went wrong? Job reference: 01551016 Thanks very much Matt Pryor
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JobPause?
Hello, I sent a JobPause request for the following message: PT / 1583342 However a few minutes later the message status is "Sent". Please could you let me know what happened? Thanks Matt Pryor International Presence
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Async - check job status
Hi, If I want to use Async to send a fax, then send a JobDeliveryStatus message after a minute, do I still need to supply a location for EasyLink to send a status to? I understand that for Async, the idea is that EasyLink sends a status when it is completed, but I just want to check for it myself. Thanks, David
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Setting CallerID in outgoing SMS
How do I set CallerID in outgoing SMS, it's defaulting to "PREMIERE"
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Templates or Voice Scripts Limits?
Are there any limits to how many Templates or Voice scripts can be kept on the platform per account? thank you!
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Domain of a DR account submitted jobs
An API user in Japan is considering a DR account. When Japan fax delivery system can not be used, the user plans to send requests to XSI. Current JobSubmitRequest of the user has Domain set to "jp". The question is, if s DR account is set up in XSI, what Domain should the request contian that is sent to api.pgiconnect.com…
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Can a fax formatted as HTML be sent?
Hi, I am using the 2.5 API (C#) and successfully faxing a text document, but would like to fax a document that is formatted as HTML. Is this possible? In the sample below, I have done a base64 encoding of a simple HTML document. I have chosen "HTML" as the document type. Although I'm not getting an error in the code, the…
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The supplied Authenicate program gives error
Hi, I downloaded the "Authenticate" sample program from EasyLink. I compiled, ran it, and entered the following info that was given to me by a rep. When I hit the Authenticate button, I get an error in the Authenticate program. Even if the password was wrong (but it isn't), I would think I would get a valid message.…
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JobDeliveryStatus
HI, I am using the code example from following URL to get Fax status, https://apiforums.easylink.com/system/files/CS_JobDeliveryStatus_0.txt I am NullReference error at following line , extprop [0] = JDelivery_Result.JobDeliveryStatus [0].JobData[0].DeliveryGroup[0].DeliveryDetail[0].ExtendedDeliveryData[0].ExtProp [0];…
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Inbound FAX via API
I have couple of questions related to inbound fax ... 1) We are using JobList and JobDocumentTransmit APIs in our application to pull faxes from Easylink. As we are using same account for sending and receiving faxes, the JobList call returns all JobIds including outbound fax. Is there any way we can filter out outbound…
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FAX margins
Is there a way to override the default margins when generating a FAX? It looks to us like we are seeing about a 1 inch top and bottom 0.5 left and maybe 1 inch right margin. We looked at the document on page https://apiforums.easylink.com/emapidocs/24/JobSubmit/FaxOptions.html and did not see anything pertaining to margins.
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Operator cancel?
Hello, The following job is showing a gamma code of 5000 (Operator Cancel): XDN:pt MRN: 1546007 Please can you explain why? I don't believe I cancelled the message here. Thanks Matt Pryor