Core Messaging
Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.
-
UserProfileRead - Error calling profile read service The server vmxsiemh1.xpedite.com failed to resp
Getting this error when making a UserProfileRead call. I was able to make a successful call on a Friday and then the following Monday, I've continue to receive this error. Talked to OpenText support and the engineers said the following. However, I'm able to make other types of API calls without issue and get the expected…
-
FAX 2 Mail web API URL
I'm developing the sending and receiving API for integration with FAX 2 Mail. What is the URL connecting with FAX 2 Mail? Is it possible to access with REST API?
-
Fax API - Retrieval of document
I am using delete api of fax in my application. There is a mention of docId in the request parameter, which we can get from document retrieval api response. There is not much information about retrieval API, like the mandate fields, and shouldn't we be passing the fax number or job id in the query param to uniquely…
-
FAX API - Delete fax API
Can anyone provide any information on the request parameter docId to be passed in delete request API ?
-
EasyLink Messaging AddressBlockRetrieve Opt-Out
I am currently developing an SMS Opt-Out component to one of our features. I am sending an AddressBlockRetrieveRequest with a blockstore value of MR, blocklevel with types customer and user along with a date range. I am utilitizing the AddressBlockRetrieve service by passing in the request and assigning the resulting value…
-
Failed job state in multiple recipients fax numbers
If destination contains more recipients fax numbers. Here is my ask I am sending faxes to 10 recipients fax numbers out of 8 failed and 2 success. What would be job_state and delivery_attempts "state" ? How to handle Retry mechanism for above use case. Can you please throw more light on Retry logic? Is there any separate…
-
Coversheet info in send fax API
"coversheet": { "enabled": true, "from": "string", "name": "f2m_default", "subject": "SampleSubject" } In send fax API I would like to understand the process flow for coversheet area . Could you throw more light on coversheet?
-
OAUTH2 authentication
Hi, APIs it supports OAUTH2 authentication and it's referring to access MyPortal to get Client Id and Client Secret .I didn’t see any additional info when I was trying to access to API Developer’s website. Can you please provide guidance to access OpenText API MyPortal to get OAUTH2 authentication. Thank you!!!
-
Get Fax Status Error
Hi, I was trying to get fax status using OpenText API with URL . Just a note fax request has been successfully accepted and a job ID (jobId = "xsi-1902540338") is returned. o https://api.us.cloudmessaging.opentext.com/mra/v1/outbound/faxes/status/ I am getting the error…
-
REST API - Send Fax Error
Hi, I was trying to send fax using OpenText API with URL o https://messagingus.opentext.com I am getting the error” tunneling socket could not be established, statusCode=407” while hitting above URL. Can you please help on this issue. Thank you!!!
-
REST API - Send Fax Error
I was trying to send fax using OpenText API with URL. o https://messagingus.opentext.com I am getting the error” tunneling socket could not be established, statusCode=407” while hitting above URL. Can you please help on this issue?. Thank you!!!
-
FaxNumberAdd failing on PROD for a specific region code
Hello, I am trying to call the FaxNumberAdd api to assign a fax number to an user. The following payload is being passed to the API endpoint. CountryCode: 1 RegionCode: 919 UserAlias: <valid_user_id> We have found that the FaxNumberAdd is failing for cases where the regionCode is 919 as there are no DNIS available in the…
-
UserInfo failing on Test2
Hi Team, We are testing our revamped FaxMail integration on Test2. Everything was going well till the 1st of April. But suddenly we are getting errors while trying to communicate with the UserInfo API on the TEST2 environment. The issue that we are getting is: XOA-2000 [system error] : User management internal error --…
-
UserInfo & getList failing on Test2
Hi Team, We are testing our revamped FaxMail integration on Test2. Everything was going good till 21st of March. But suddenly we are getting errors while trying to communicate with the UserInfo,and getList APIs on TEST2 environment. The issues that we are getting are: Fax Number Available List Request Processor User…
-
UserInfo & UserCreate failing on Test2
Hello Team, We are testing our revamped FaxMail integration on Test2. Everything was going good till 4th of March. But suddenly we are getting errors while trying to communicate with the UserInfo & UserCreate APIs on TEST2 environment. The issues that we are getting are: client - server connection problem & User management…
-
Export pcl file from RightFax 10.6 version
We need to export cover sheet pcl file from RightFax 10.6 version and import into new installation of RightFax 21.2 version. Can anybody please suggest, is there any way to export cover sheet PCL file from RightFax 10.6 version? Any help would be appreciated.
-
FaxNumberRemove failing on Test2
Hello Team, I am trying to call the FaxNumberRemove api to remove fax number from an user. The endpoint I am using is TEST2: https://test2messaging.easylink.com/soap/sync. I am getting the following error whenever I am hitting the endpoint: The payload that I am sending to the service is given below for reference: I have…
-
FaxNumberAdd failing on Test2
Hello, I am trying to call the FaxNumberAdd api to assign a fax number to an user. The endpoint I am using is TEST2: https://test2messaging.easylink.com/soap/sync. I am getting the following error whenever I am hitting the endpoint: I have already created a valid user on TEST2 with Mail2Fax service prior to testing this…
-
How to Export the CDR from Open Text Fax Gateway 2100
Just as the title says, I can not seem to find an area to export the CDR report. The web GUI just isn't cutting it. Thanks, Rick
-
CloudFax Trial Developer Account Authentication Access Error
Hello All, I am using OpenText Cloud fax for the first time and trying to send sample fax using below url. I am confused about using userid and password for testing. I have created developer account using my email address and go Service Password. What will be my userid and password for FAX REST API? can anyone share a link…