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REST API - Send Fax Error
Hi, I was trying to send fax using OpenText API with URL o https://messagingus.opentext.com I am getting the error” tunneling socket could not be established, statusCode=407” while hitting above URL. Can you please help on this issue. Thank you!!!
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REST API - Send Fax Error
I was trying to send fax using OpenText API with URL. o https://messagingus.opentext.com I am getting the error” tunneling socket could not be established, statusCode=407” while hitting above URL. Can you please help on this issue?. Thank you!!!
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FaxNumberAdd failing on PROD for a specific region code
Hello, I am trying to call the FaxNumberAdd api to assign a fax number to an user. The following payload is being passed to the API endpoint. CountryCode: 1 RegionCode: 919 UserAlias: <valid_user_id> We have found that the FaxNumberAdd is failing for cases where the regionCode is 919 as there are no DNIS available in the…
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UserInfo failing on Test2
Hi Team, We are testing our revamped FaxMail integration on Test2. Everything was going well till the 1st of April. But suddenly we are getting errors while trying to communicate with the UserInfo API on the TEST2 environment. The issue that we are getting is: XOA-2000 [system error] : User management internal error --…
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UserInfo & getList failing on Test2
Hi Team, We are testing our revamped FaxMail integration on Test2. Everything was going good till 21st of March. But suddenly we are getting errors while trying to communicate with the UserInfo,and getList APIs on TEST2 environment. The issues that we are getting are: Fax Number Available List Request Processor User…
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UserInfo & UserCreate failing on Test2
Hello Team, We are testing our revamped FaxMail integration on Test2. Everything was going good till 4th of March. But suddenly we are getting errors while trying to communicate with the UserInfo & UserCreate APIs on TEST2 environment. The issues that we are getting are: client - server connection problem & User management…
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Export pcl file from RightFax 10.6 version
We need to export cover sheet pcl file from RightFax 10.6 version and import into new installation of RightFax 21.2 version. Can anybody please suggest, is there any way to export cover sheet PCL file from RightFax 10.6 version? Any help would be appreciated.
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FaxNumberRemove failing on Test2
Hello Team, I am trying to call the FaxNumberRemove api to remove fax number from an user. The endpoint I am using is TEST2: https://test2messaging.easylink.com/soap/sync. I am getting the following error whenever I am hitting the endpoint: The payload that I am sending to the service is given below for reference: I have…
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FaxNumberAdd failing on Test2
Hello, I am trying to call the FaxNumberAdd api to assign a fax number to an user. The endpoint I am using is TEST2: https://test2messaging.easylink.com/soap/sync. I am getting the following error whenever I am hitting the endpoint: I have already created a valid user on TEST2 with Mail2Fax service prior to testing this…
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How to Export the CDR from Open Text Fax Gateway 2100
Just as the title says, I can not seem to find an area to export the CDR report. The web GUI just isn't cutting it. Thanks, Rick