EMC 6.0 - webservice consuming applications not working on deployment server
Production | Development |
---|---|
Dades: Administrator 6.0 | DAPRD Document: Document Manager 6.0 |
CSDES: Content Server 6.0 SP1 | CSPRD: Content Server 6.0 SP1 |
BDDES: Oracle 10.2.0.1 | BDPRD: Oracle 10.2.0.1 |
WebLoader: Application in Windows. NET 3.5 | |
WebQuery: Web Application. NET 3.5 |
<appSettings>
<add key="mapfre.documentum.web.service.context.root" value="http://scl002001-007vp:9080/services"/>
<add key="mapfre.documentum.web.service.module" value="core"/>
<add key="mapfre.documentum.repository.name" value="RCL001"/>
<add key="mapfre.documentum.repository.user.name" value="user"/>
<add key="mapfre.documentum.repository.user.password" value="password"/>
</ appSettings>
<connectionStrings/>
Server Error in '/ WebQuery.
________________________________________
Problem with the content server:
Service method "Execute" invocation failed.
Description: An unhandled exception when you run the current web request. Review the stack trace for more information about the error and where it originated in the code.
Service method "Execute" invocation failed.
Also, the load application gives us an error:
invocation failed.
Error storing file 00000017.tif: Service method "CreatePath" invocation failed.
• We would appreciate any hints or advice that will allows us to identify the cause of this problem.
• How can we administer DFS Server (WAS?), Configuration, permissions, logs, etc..
Comments
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I'd like to add further information.
Checking up in services.msc I found that the "Documentum Java Method Server" is enabled but stoped. So I stoped all documentum related services and restarded. All went up and I thought it was OK, but my query still fails to respond.
Then I did a search over documentum folder for all .log files and here I found this file DmMethodServerService.log:
STATUS | wrapper | 2008/12/24 10:20:47 | --> Wrapper Started as Service
STATUS | wrapper | 2008/12/24 10:20:48 | Launching a JVM...
INFO | jvm 1 | 2008/12/24 10:20:53 | Wrapper (Version 3.2.0) http://wrapper.tanukisoftware.org
INFO | jvm 1 | 2008/12/24 10:20:53 |
INFO | jvm 1 | 2008/12/24 10:21:16 | Starting Documentum Java Method Server Service components...
INFO | jvm 1 | 2008/12/24 10:21:23 | Starting Admin Server...
INFO | jvm 1 | 2008/12/24 10:21:23 | Admin Server started.
INFO | jvm 1 | 2008/12/24 10:21:23 | Testing Admin Server...
INFO | jvm 1 | 2008/12/24 10:23:48 | Admin Server test complete.
INFO | jvm 1 | 2008/12/24 10:23:54 | Starting Managed Server...
INFO | jvm 1 | 2008/12/24 10:23:54 | Managed Server started.
INFO | jvm 1 | 2008/12/24 10:23:54 | Testing Managed Server...
INFO | jvm 1 | 2008/12/24 10:33:58 | java.lang.Exception: Managed Server test failed.
INFO | jvm 1 | 2008/12/24 10:33:58 | at com.documentum.install.servicewrapper.impl.Service.startComponent(Service.java:175)
INFO | jvm 1 | 2008/12/24 10:33:58 | at com.documentum.install.servicewrapper.impl.Service.startAll(Service.java:240)
INFO | jvm 1 | 2008/12/24 10:33:58 | at com.documentum.install.servicewrapper.impl.JavaServiceWrapperType3$StartupApplication.run(JavaServiceWrapperType3.java:183)
INFO | jvm 1 | 2008/12/24 10:33:59 | Stopping all service components.
INFO | jvm 1 | 2008/12/24 10:34:05 | Managed Server is already stopped
INFO | jvm 1 | 2008/12/24 10:34:11 | Stopping Admin Server...
INFO | jvm 1 | 2008/12/24 10:34:13 | Admin Server stopped.
INFO | jvm 1 | 2008/12/24 10:34:13 | All components stopped.
STATUS | wrapper | 2008/12/24 10:34:14 | <-- Wrapper Stoppedit took the service 13 minutes to fail and stop.
How can I troubleshoot this?
0 -
Problem Solved!!
Thought you might want to know that I solved the problem.
As I mentioned in my first post the production server was an image of our development server - using VMWare -, what I found on this "Documentum Java Method Server" service that there where some references hidden in some of the command files - .cmd - referencing the old installation. All I did was change it to the proper CS Server and it was solved.
Hope this helps someone in the future.
0
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