can't get OsMacClient from UCF
Client DFS Version: 6.5 SP2
Client SDK: .NET
Server DFS Version: 6.7
Server DFS Web Server: Tomcat
Action: Performing an IObjectService.get()
Error message on server |
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[Log4jAdapter.debug:71] can't get OsMacClient from UCF com.emc.documentum.fs.rt.impl.ResourceLookupException: Session is not found. at com.emc.documentum.fs.rt.context.impl.UcfSessionManagerServer.isMacClient(UcfSessionManagerServer.java:203) at com.emc.documentum.fs.services.core.impl.execution.AcsTransferPreferencesBuilder.isMacClient(AcsTransferPreferencesBuilder.java:63) at com.emc.documentum.fs.services.core.impl.execution.AcsTransferPreferencesBuilder.constructPreferences(AcsTransferPreferencesBuilder.java:25) at com.emc.documentum.fs.services.core.impl.result.ContentLoader.executeOperation(ContentLoader.java:254) ...etc... |
The error appears on the server when the client issues the get. After looking this issue up, It appears there are 2 resolved issues for this, but the fix is not available.
If anyone is aware of the issue resolution, please advise on this thread. I'm also following up through the EMC channels, but would appreciate it if someone knew the resolution. Thanks for your response.
Comments
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Hi ndegrof,
We ar facing same issue. Did you find any solution for this.1 -
I haven't been able to locate any Knowledge Base articles or Support Tickets related to "OsMacClient"; has anyone engaged our Support team with this scenario? I can help make any connections needed internally.
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Do you have a Support ticket for this @Mahmoud Elkeshky ? I can take a look for progress.
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@Karen Weir Actually no ongoing support contract available, but I have to solve a customer issue and I hoped to find a solution or an answer here :)
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Does your customer have a support contract with OpenText @Mahmoud Elkeshky ? I don't see any references to UCF and DFS support on MacOS, so a ticket would be the only option at this point - our team would need to review the environment and confirm.
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Hi, I have the same issue? any solution?
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