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RightFax 22.2 update 548, COM API login fails if Admin account has a password
Hello, I have a RightFax integration application that uses the RightFax COM API and as soon as we updated form Update level 0 to Update level 548, the integration is unable to open a connection to the server, only if the account has a password assigned to it. I am seeing a COM Interop exception that is not specific…
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Web API for RightFax 21.2
We are upgrading Rightfax with version 21.2, earlier we were using version 10.6. In newer version 21.2 we are planning to integrate send/receive fax using web API. We have installed RightFaxSDK to integrate send/receive fax functionality. To use the API methods when we access the RightfaxSDK API url…
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Sharing Violations with Active faxes
We have a folder on our server where faxes are dumped to prior to their transmissions. Common extensions that appear here are error, bak, and eml. Are there any sharing violations the RightFax has on these files if I we wanted to read or copy its contents from another program? Is there a grace period where bak or eml are…
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RightFax 20.2 Update 4891 COM API question
Hello, We have a customer using an integration with RightFax 20.2 using the COM API. The customer recently moved from update 4151 to update 4891 and users are being identified as groups now. The integration is behaving as expected on update 4151 and the only change was moving to 4891. Were there any intended changes in COM…
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Rightfax Send fax RestAPI failed with special characters
We are using RightFax 21.2 integration with Rest API. While using Sendjobs API method, we are sending Recipient details, with "citystate" parameter having some special characters like & or #. When we pass this parameter in 'SendJobs' API method, it returns status code 400 with error message "Recipients[0] is invalid" If we…
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RightFax Version 20.2.3.4739 Causes API Call Misbehavior, with RightFax/API/Documents
When we invoke the REST call to our url , http://172.31.23.95/RightFax/API/Documents?jobId=10361&userId=2&filter=JobSucceeded&skip=0&top=50&userId=2 We get back…
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RightFax COM API (RFCOMAPILib)
Hi, I am trying to create an application that using RightFax COM API (RFCOMAPILib) that connect to our CloudRrightFax server but I am getting an "Access Denied" when running the command OpenServer() in my code. I am able to login in the RightFax cloud using the account used on the API. Appreciate any help. Thanks
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XM FAX Cloud - Outgoing Call with Anonymous Caller ID
Case with HLS/US: We see some outgoing calls getting the error 800. When we associate the user profile with the External number (Outbound Fax Number - outbound only), we still see the error repeating.. If we associate the user profile with a ported number, we see the outgoing call is sent successfully. In the enterprise…
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Error Code: R236 - The PDF file could not be translated - what does this mean?
Hi, Our Fax2Mail service is not processing fax jobs - they are all sitting in the outbox with the error: Error Code: R236 Error: The PDF file could not be translated to fax by the system. Please verify your document format. We are trying to understand what the PDF error is, and how we address it. Does anyone know how to…
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Export pcl file from RightFax 10.6 version
We need to export cover sheet pcl file from RightFax 10.6 version and import into new installation of RightFax 21.2 version. Can anybody please suggest, is there any way to export cover sheet PCL file from RightFax 10.6 version? Any help would be appreciated.