Core Messaging

Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.

(Outbound) JobsubmitResult & OpenText Messaging Fax REST API : Missing Response
Hi All the jobsubmitResult from SOAP is having Submissiontime and Completiontime, but the FAX REStAPI is sending only the job submitid, it is not sending any Submissiontime and completiontime. Please help Soap API Response…
Fax Callback endpoint authentication
Could you please provide documentation on the authentication mechanisms implemented within the fax callback (webhook)? When passing the report destination details as: 'reports' => [ 'type' => 'detail', 'report_destination' => [ [ 'url' => "http://xxxx.yyy.zzz/callback" ] ] ] What are the supported authentication mechanisms…
CloudFax Soap to REST API Mapping Document
Hi We are trying to convert the existing Soap based connector to REST based connector Soap REST Do we have any mapping document for the parameters to help the developers?
Not able to download the Easylink X.509 Certificate
No response on given api link to generate Easylink X.509 Certificate
Cannot Generate X.509
When I go to the site to generate a new cert, , I put in the account info and password and click generate and nothing happens. It does the same thing in Firefox, Chrome, and Edge. Any help would be appreciated.
SMS API Question
I'm looking over the API documentation, and it appears for SMS that the message itself must be exposed as a file via HTTP accessible by easylink. Is there any way I can just pass in the 160 character text message as either text or uploaded as a file (such as the VOICE api allows) rather than exposing the message via HTTP,…
The underlying connection was closed: An unexpected error occurred on a send.
I consistently encounter the error message 'The underlying connection was closed: An unexpected error occurred on a send.' Despite having all our firewalls open for 'https://messaging.easylink.com/', the issue persists. I am seeking your team's assistance in identifying the root cause.
SSLHandshakeException:
getServerURL https://test2messaging.easylink.com/soap/sync 2024-03-06 02:05:29,429 [main] INFO com.lmig.efroi.jobs.FROIJob - +++++++++callRightFaxSubmitCloudService+++++++ : Before calling the service 2024-03-06 02:05:29,564 [main] INFO com.lmig.efroi.jobs.FROIJob - +++++++++callRightFaxSubmitCloudService+++++++ :…
RightFax COM API --> Web API conversion setting UniqueId
I'm converting a COM API client to WebAPI, and encountering a problem setting UniqueId when sending a fax. In COMAPI we would create a Fax Object, add attachments and set the fax.UniqueId, add attachments, set phone and send RFCOMAPILib.Fax fx = faxServer.CreateObject[RFCOMAPILib.CreateObjectType.coFax];fx.UniqueID =…
Simple C# outbound fax
Just uploading a simple C#.net fax program to send a simple fax using easylink API (2.5 version of the API).
Is Cloud Fax and RightFax the same?
I am currently trying to learn how to send a fax via api. And based on opentext documentation I only saw CloudFax. But I read rightfax also has an api. Are the two just the same? if not, what are they differences? I hope someone can help me for this. Thanks
Issue with Callback endpoint
There seems to be a bug based on your documentation: "When the callback URL is set via either of these methods, OpenText messaging service will POST the final fax status as application/json to this end point. The schema is the same as in the response from "Get fax status" method except that the values of "job_state"…
RightFax 22.2 update 548, COM API login fails if Admin account has a password
Hello, I have a RightFax integration application that uses the RightFax COM API and as soon as we updated form Update level 0 to Update level 548, the integration is unable to open a connection to the server, only if the account has a password assigned to it. I am seeing a COM Interop exception that is not specific…
Web API for RightFax 21.2
We are upgrading Rightfax with version 21.2, earlier we were using version 10.6. In newer version 21.2 we are planning to integrate send/receive fax using web API. We have installed RightFaxSDK to integrate send/receive fax functionality. To use the API methods when we access the RightfaxSDK API url…
How to get JobDeliveryStatus Response?
Please share how I can hit the JobDeliveryStatus in either PHP or NodeJS so that I can fetch email bounces in our CRM. We are unable to understand the documentation and the code we have written is not fetching us any results so far. Let me know how we could use the SOAP API here otherwise provide us with easier REST…
Facing issue with myportal login.
The MessageContext does not have an associated SOAPFault.
Sharing Violations with Active faxes
We have a folder on our server where faxes are dumped to prior to their transmissions. Common extensions that appear here are error, bak, and eml. Are there any sharing violations the RightFax has on these files if I we wanted to read or copy its contents from another program? Is there a grace period where bak or eml are…
RightFax 20.2 Update 4891 COM API question
Hello, We have a customer using an integration with RightFax 20.2 using the COM API. The customer recently moved from update 4151 to update 4891 and users are being identified as groups now. The integration is behaving as expected on update 4151 and the only change was moving to 4891. Were there any intended changes in COM…
Showing Job status Error
I am trying to send email using below Opentext POST APIPOST API : https://t2api.us.cloudmessaging.opentext.com/mra/v1/outbound/emails receiving Job ID in response, but emails can't receive in recipient mailbox.On myportal dashboard showing JOB Status Error, Why Facing this issue?Job Status screenshot :
Related to webhook Response
I have receiving webhook response in Text format, but in document mentioned that webhook response received in Json format. than why its receive in text format? Document Reference link :