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Migrating from EasyLink SOAP to REST
Hi all, I would like to migrate from using the easylink SOAP APIs to the REST APIs. We are using easylink apis to send faxes. Can we use the same account credentials to use the Cloud Fax Rest APIs? Where can we find the documentation, as well, how do we setup the webhook/callback capability?
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Web API for RightFax 21.2
We are upgrading Rightfax with version 21.2, earlier we were using version 10.6. In newer version 21.2 we are planning to integrate send/receive fax using web API. We have installed RightFaxSDK to integrate send/receive fax functionality. To use the API methods when we access the RightfaxSDK API url…
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RightFax COM API (RFCOMAPILib)
Hi, I am trying to create an application that using RightFax COM API (RFCOMAPILib) that connect to our CloudRrightFax server but I am getting an "Access Denied" when running the command OpenServer() in my code. I am able to login in the RightFax cloud using the account used on the API. Appreciate any help. Thanks
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Web-hook Body format - receiving XML instead of JSON
I specified web-hook for SendFax API, via "reports" field: "reports": { "type": "detail" "report_destinations": [ { "url": "https://apidev.oa.com/fax/v1 … "} ] } And it is triggered normally, I receive this web-hook upon report is done. But, my expectation was that I'll extract from body JSON (same as GetFaxStatus API…
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Race condition: SendFax and quickly GetFaxStatus(jobId) returns "Job not found"
I noticed this racing condition. Once I've sent fax and received JobID, I want quickly check current job status. But, instead I receive "Job not found" error". And this is intermittent issue - sometimes it works, but mostly it doesn't. It may need to wait for couple seconds until GetFaxStatus() starts returnning actual…
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OpenText Fax API rate limits
Please provide information on rate limits of your Fax REST APIs. We experience next error while using GetFaxStatus API. 2023-03-20T11:51:23Z [Error] { "message": "API rate limit exceeded" } For now we are polling for fax status and incoming faxes. So, need to know how frequent it can be done. Also, we need to know rate…
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Converting RightFax COM API integration to Web API and looking for the fax XML metadata
When you got a fax via the COM API there is an XML property that contains metadata for the fax. I cannot find the same functionality in the Web API. DocumentFiles seemed like it had potential but I can't see where you get anything other than the fax in PDF or TIFF. Documents/{id} does have some of the metadata but not…
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Retrieve Fax API always returns 204 (No Content), even IN-bound faxes are present in Complete state
We are in the process of investigating of Cloud Fax APIs and we encountered issue with Retrieve Fax API. For some reason, it always returns 204 (No Content), even there are Inbound faxes in the Complete state. Access token is valid and used in other REST APIs normally. This is only the API, which doesn't work as expected.…
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Submit Fax REST API doesn't contain "Notes" field appearing on the Cover Sheet
Is there a way to specify a content of "Notes" field in Submit Fax API? In current API documentation, I could not find it: As a workaround I use "Inserts" field which appear in the Destinations: E.g. I added «INS3» in my cover sheet template in place of Notes. My only concern regarding this approach - is max field's length…
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Is there a way to add attachment links in the email body via the Email REST api
We are currently sending attachments via the REST api with the pullfile_options enabled and it adds the attachment links at the bottom of the email. Is there any way for us to control where the attachment hyperlinks appear in the email? Is there a way to use inserts so we could control where they are placed in the email…
