Core Messaging

Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.

Data elements in Fax CDR (Call Detail Records)
Hi, For Fax delivery status, we would like to host a web service. For that 1)I would like to know more about the data elements like FirstAttemptTime and LastAttemptTime. 2)I want to know which data element reffers to Fax delivered date time. 3)Can I get the sample xml for CDR(Call Detail Records) in case of failure to…
SHA-256 COMODO CA Certificate?
I am trying to access test2messaging.easylink.com via SSL. I am sending facsimiles using an older server that does not fully support SHA-2 and so it can only handle certificates with SHA-256 or SHA-1 hashing. The COMODO CA certificates I downloaded through my browser were both using SHA-384 hashing. Are there COMODO CA…
Fax Cover Sheet On Off
Hello, I am submitting fax jobs, and some require a cover sheet, while others don't. I know about the coversheet yes/no switch, but how do you advice that I flag a job to use or not use a cover sheet? Is there a way to link inserts with the C# code? Thanks.
Fax CDR (Call Detail Records)
Hi, For Fax delivery status, we would like to host a web service. I would like to know how the request looks like. Can you please provide the sample request? Here is the link we got it from EasyLink, https://apiforums.easylink.com/content/fax-cdr-call-detail-records . But we want to know the elements in the request .
Fax Cover Sheet Insert Values
I'm trying to pass insert values from the CSV file to the fax cover sheet using C# API code. I reviewed the sample C# code, but it doesn't include cover sheet code. Can you provide a sample C# code to pass CSV file insert values to the fax cover sheet? Thank you.
JobDeliveryStatus question
Is there a maximum number of JobIDs that this service accepts per request? What’s the maximum size of the response XML that OpenText can return?
Cover Sheet Name not found
When I use FaxOptions and use option like CoverSheetName I am gettind this error (mentioned below) and also using UseCoverSheet option YesNo.yes. "XOA-2010 [faxREACH: coversheet not found] : : uan : 612434: cover type: MailMERGE: coversheet name: Testingnot found " Can anybody please help in this?
APISampleJava.zip is really old -- Is there a Maven Project that works with the same basic example c
APISampleJava.zip is really old -- Is there a Maven Project that works with the same basic example code. Thanks in Advance!
Fax Failure Codes not found in JobDeliveryStatus
Hi, I asked one of your Presales Consultant for the list of fax error codes. He nicely respond to me with the file "Fax Failure Codes.doc" which contains something like that : BLOC BLOCKED Our carrier has requested that we BLOCK calls ... BUSY ENGAGED The number called was engaged and so on Great ! Yesterday, I sent a fax…
javax.xml.ws.WebServiceException: java.lang.IllegalStateException: Cipher not initialized
We are using easylink faxing api for java to send faxes and to the get the status of the sent faxes . We are able to send and received faxes status successfully till last week . But of all sudden we have started getting the below exception when we try to send / receive the fax status which affects our ability to send faxes…
Connection Issue - Not able to connect to easylink service
We are getting the below error continously today while trying to get the status of the email jobs using the below url , Kindly let us know what could have gone wrong, the delivery status process was working successfully for last couple of years. https://messaging.easylink.com/soap/sync User Id : MET/MR/EPT Error :…
1001 and 3080 Gamma Code detail
Hi, We have received Gamma Code 1001 and 3080 from your API.These Codes are not listed in your list of Gamma Codes So can you please provide the Details of these codes. Thanks, Maulik
Email sent to Junk Folder
Emails triggered through easylink are delivered to the junk email box, it was working good till last week. 12131344 is the job id we tested today, can anyone tell what is the reason for emails going to junk folder instead of inbox ?
SMS Sended to France Number but not received
Hi, I'm currently running tests about sending SMS (with http://test2messaging.easylink.com/soap/sync) and I've got the following reports : Job Number: 01543501 Posting Status: DONE POST - SMS message has been successfully sent onto the aggregator. I've tried to send the sms with or without the +33 france prefix : -->…
QueuedDocumentRetrieve is not working sometime
I have one inbound fax in my account (JobId: 10143525) and I'm trying to get it by QueuedDocumentRetrieve. But I'm getting below response: stdClass Object ( [Status] => stdClass Object ( [StatusCode] => 0 [StatusMessage] => OK [SubmissionTime] => 2014-11-11T12:34:02.893Z [CompletionTime] => 2014-11-11T12:34:02.939Z ) )…
Inbound Fax - login not permitted
I'm using QueuedDocumentRetrieve method to get inbound faxes but got below response. "XOA-2909 [User authentication not accepted] : login not permitted: reason code = 1000 msg-not found" I'm using below parameters to call webapi Namespace: http://ws.easylink.com/RequestResponse/2011/01 WSDL File:…
Opt-out footer label selection/translation
Is there a standard method to select different opt-out labels for email footers depending on content language?
Fax is not going successful
I'm trying to send fax but I'm getting fax job status as "Error". Can you please tell me the reason why I'm getting this error? Why fax is not going? I also tried to send fax by below format but did not get success. 1. Simple fax number (8777683591). - Job Id: 10120058 - Gamma Code: 1901 (Invalid or incorrect formatted…
Job submit result is null when async url is used
I am using (https://test2messaging.easylink.com/soap/async) and I am using <SenderKey> which is the URL of my service and my jsresult is returing a null. When I check in the portal the status is Delivering but when I run the application it is returning me a null value. It is working as expected when I use…
Email templates
Hi Team, We are looking to send an email via the API (which has been achieved). We now wish to call a pre formatted email template using the API. Couple questions: 1. What options do we have in regards to creating a template and making it available in the portal? I.e. can we create the email template in 'myportal' and call…