Core Messaging

Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.

Email Job submit portal problem
Hi, I tried to submit the email jobs with referrence of documents in easy link. Its submitted successfully, but when i look into the portal my job submited job type shows Fax. But i tried to submit the EmailOptionType. and also when i tried to submit the EnhancedEmailOptionType portal shows job type as blank and after…
TTS Tips or Tricks
I'm having issues with the way the TTS engine pronounces city names and letters. For example, Los Angeles sounds like "Lowes Angilees". It also doesnt sound out letters correctly if I seperate them and capitalize them. For example, if I have "D M A" - I clearly hear "Dee" "Ehmm", but A is not really sounded out - I only…
STAT Gamma Code in JobDeliveryStatus
I'm using the JobDeliveryStatus to retrieve information for errored outbound faxes and trying to find the Gamma Code inside the response. I was given a list of Gamma Codes and in the list I see that for a cancellation the code is 5000, yet in the JobDeliveryStatus response for the cancelled job I don't see 5000 anywhere. I…
Email Submit errors
I am attempting to send an email using the API. I received the error message: “Too many automatic redirections were attempted.” Attached are the SOAP request and SOAP response as trapped using Fiddler. Am I missing something in the request?
CS_JobSubmit_Voice_TTS.txt
In this example, when creating the ContentPartType for the contents the ContentPartType.Item is set twice: JS_Content[0].Item = "TTS"; JS_Content[0].Item = JS_Documents[0]; Which is correct here?
How to get the numbers, the recipients entered with his keypad, via webservice
Hello again, I made a voice script in which the recipient can choose an option. I know about the possibility to get the choosen options for each call in a csv-file from the reports in MyPortal. I need this information in realtime. When the phone call is over, i need to ask the webservice for the entered numbers in the…
Identify Call was attended by Answering machine
Hi, I would like to know, how to identify the Voice call was attended by answering machine or live. I have one requirement if the call was attended by answering machine, i would like to play missing alter text and then end the call. How could i do this using the VoiceScript or any other suggestion please reply me. Thanks…
Problem to get email job detail and delivery status
Hi, I try to get the email job detail and delivery status using the JobDetailRequest as well as JobDeliveryStatusRequest. I'm getting the status as requested job was not found. I have used the same XDN and MRN which i was got back while i submit the job. Please give your suggestion. Thanks and Regards Sara
How to deal with unsubscribe
Hi, When I send an email I would like to know when someone has unsubscribed so that I can update my source subscriber list and not send email to them again. How do we do this in this system? Is it also possible for the user to resubscribe? How? I just have no clue how this is done here. Another system I used before…
SubmissionTime and CompletionTime of a request result are 7 minutes in the future
Hey, i am wondering why the SubmissionTime and CompletionTime of a webservice request are 7 minute in the future. I tried with a JobSubmit request and with a JobDeliveryStatus request. The request was sent at 10:00 UTC+1, i got the following response: <JobDeliveryStatusResult…
Voice Script Transactions Form Data
Hi, I would like to know, is possible to get any forndata value when my voice call is entered into one transaction. Because i need to mark that call status its attended by wrong person like that, so we have to call the alternate number or the same number after some time. This should done without by that call attended…
Merge with CSV file
Hi, I sent an email and it went fine. I am using a CSVTable created in Memory. The email seems to be extracted fine as I am receiving the email but the one insert that i have in there is not showing up in the email. It shows up as blank. The CSV data before I Base64 encode it is. What gives? "ADDR,TYPE,…
Sent Email not received
Hi, I sent an email without error but no email appeared. What's happened? MessageId = "HASSAN-PC14/02/2011 15:57:41" ProcessingID = "0ACD3608-1815-110214160421999" XDN = "ptmr" MRN = "205880" Hassan
Voice Control Script Job Submit
Hi, I have sucessfully created one voice script using VoiceScriptCreateRequest object by C#.net codes. Now i would like to make a job submit with the create Voice script. how could i do this. Thanks and Regards Sara
C# WSDL Version Examples
Are there any C# JobSubmit examples using the new WSDL? All the examples I can find use the 2007 version. The JobSubmit WSDL is 2009.
Localisation problem with the phone number in Germany
Hi everybody, there seems to be a localisation problem with the phone number, which is spelled after a failed transfer. The voice says that the callee should call back by itself a spelled number. The spelled number is of following format: 01149891213(...). This number is not available in germany. A callee-friendly number…
C# Code for VoiceScriptCreateRequest
Hi, I have created object of VoiceScriptCreateRequest with all data. I dont know how to send it to the pgi to create this VoiceScript Template. Any one please help us Regards Sara
API error message returned when submitting email job?
When testing, a message "Too many automatic redirections were attempted" is being returned. Could you please advise what might cause this? Thank you.
MessageREACH Email Click To tracking
Is there any method to recieve a real-time push of MessageREACH Click-To trackable link clicks via API? The application is a broadcast email campaign, and a need to trigger a response email out to anyone who clicks on a link in real- or near-real-time throughout the lifetime of the campaign. Thank you in advance.
TTSObjectCreateRequest Question
I am working with a client who is trying to create a text to speech template using (TTSObjectCreateRequest) . They are receiving a status code = 1; and status message = “Invalid level found in request”. Would you be able to advise what might be happening? Thank you, Jack Nightingale