CTSProfile register does not support source format: pdf and target format: pdf

Dear All,

After Installing both Thumbnail server & MTS, along with configuring MTS for the target repository, when I import a pdf using DAM, no rendentions are created for this PDF (low-resolutoin thumbnail images), and when i checked the CTS log file, I got the following error message:

CTSQueueProcessor - com.documentum.cts.exceptions.internal.CTSServerTaskException: CTSProfile register does not support source format: pdf and target format: pdf

Any ideas?

Thanks in advance.

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Comments

lastnitescurry

default coding does not allow 2 renditions of the same format attached to a document.

Suggest create a new format based on pdf, i.e. duplicate it and call it pdf_org and get users to import to pdf_org...

Hosam Salem

Hi Brian,

Thanks for your reply.

Kindly note that I'm not trying to create the rendention for the PDF document through the code. I'm just importing the PDF using DAM, after installing MTS & thumbnail server, thus, a low-resolution image rendention should be created automatically.

Any other ideas are greatly appreciated.

mszurap

Hi,

Have you checked "Enable Rich Media" checkbox for pdf format in DA?

BCurcio

Hi, I am seeing this error in my CTS log, did you resolve this?