Arrival Event tag presence in response xml.
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The Arrival Event is populated in the databases when the system receives a Delivery Status Notification (DSN) about the delivery. When the DSN is received, it is parsed to associate it with the originally delivered message, and the contents of the DSN are stored as the Arrival event.
In general, there is no way to tell for sure when or whether a DSN will be received. If an email is delivered successfully, a DSN is almost never received. And even in the case of an error, the system might receive no DSN, or it might not receive a DSN until days after the email has been posted.
In general, we assume that most DSN's will be received within three days after the message is posted, although the majority should arrive sooner than that.
If you are looking for positive confirmation of message delivery, we recommend using other techniques (such as HTML open tracking) to determine when the message was actually read.
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