Queue Management Push vs Pull
Metastorm BPM's standard way for managing queues is to assign work to a list, to have a user open the list and to pick work up off the the list to handle it. I'm curous if anyone out there has successfully handled the converse where when and item of work is completed by the user, a new work item is automatically assigned to the user and opened within their browser without them having to navigate to a list to open the folder?
If anyone has any thoughts or samples, I'd love to hear them.
Comments
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We have done this in version 6 and 7 by picking the next Folder id from the database and generating a URL to open the second Folder on sumbmission of the first. I have not tried this in version 9. I know of no other way, either.
As I've suggested before (you may recall ) if we could chain actions and pass in the Folder Id of the next folder (the default being the current Folder Id), we could manage this easily with standard functionality.
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We have some working solution on bpm v9 making exactly what you want.
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