Unable to Edit Channel from Preview Site

jponnu
jponnu
in Web Experience Management #1

Hi All,

Some channels we are not able to edit from Preview Site. However If I cloned the same channel then I can Edit. we are using Channel MetaData & Channel Localized MetaData.

Attached Screenshot, kindly please help to fix this issue.

Thanks

Jayaram

Comments

  • Mario_DAnna
    Mario_DAnna
    #2

    How can we help you if you don’t provide any information other than a screenshot displaying a blank channel editor ?

    m

     

    From: eLink Entry: Discussion Group - Web Experience Management [mailto:v7webcontentmanagement@elinkkc.opentext.com]
    Sent: martedì 18 ottobre 2016 08:39
    To: eLink Recipient
    Subject: Unable to Edit Channel from Preview Site

     

    Unable to Edit Channel from Preview Site

     

    Posted by Ponnusamy, Jayaram On 10/18/2016 02:36 AM

     

     

    Hi All,

    Some channels we are not able to edit from Preview Site. However If I cloned the same channel then I can Edit. we are using Channel MetaData & Channel Localized MetaData.

    Attached Screenshot, kindly please help to fix this issue.

    Image removed by sender.

    Thanks

    Jayaram

    [To post a comment, use the normal reply function]

    Forum:

    Discussion Group - Web Experience Management

    Content Server:

    Knowledge Center CS16

     

  • jponnu
    jponnu
    #3

    Hi,

    We have more than 500 Channels and we are using Channel MetaData & Channel Localized Metadata for Channel Pages.

    Some channels (around 40+) we are not able to edit from Preview Site. However same channels opening from WEM Content Workspace.

     

    We couldn't see any errors in the Log.

    Thanks

  • Ian_Stewart
    Ian_Stewart E
    #4

    Hello Jayaram,

    It would probably be easier to address this issue via support ticket. 

    Please sign in to https://support.opentext.com and open a new ticket so that we may further assist.

     

    Regards

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