RE OTMM-Hybris Asset search

Niranjan_Kosaraju
Niranjan_Kosaraju E
in Digital Asset Management #1

What version of DAMLink Hybris extension are they running on?

 

 

From: Shilpa Vodapalli
Sent: Tuesday, February 07, 2017 11:13 PM
To: DMG Professional Services; DMG Customer Service; DMG Services - Americas
Subject: OTMM-Hybris: Asset search

Hi All,

 

We have MG Technology using OTMM with Hybris. They have noticed the following with search:

 

After assets are searched from Hybris Product Cockpit and selected for assignment, when they return to the search page again, the previous results are retained
Please see the attached doc for details.

 

Can someone clarify if this is the expected behaviour or if there’s a switch that can be turned off to ensure they have a clean search window?

 

Thanks,

Shilpa

Shilpa Vodapalli
Customer Care APJ
 
Phone: +61 (2) 9 0263466
Website: www.opentext.com

 

http://images.mktg.opentext.com/EloquaImages/clients/OpenTextGlobal/%7ba7cca3db-012a-4271-bafa-adcadcb18c5d%7d_Manage-tickets.png

 

http://www.opentext.com/2/emailsupport-logo-opentext-2010.gif

This email message is confidential, may be privileged, and is intended for the exclusive use of the addressee. Any other person is strictly prohibited from disclosing or reproducing it. If the addressee cannot be reached or is unknown to you, please inform the sender by return email and delete this email message and all copies immediately.

 

Comments

  • Christian_Eilers
    Christian_Eilers E
    #2

    Quoted Niranjan Kosaraju on 02/08/2017 01:16 PM:

    What version of DAMLink Hybris extension are they running on?

    From a recent ticket with them it is my understanding that they're on DAMLink 16. Also, the retaining of the search results is the standard behaviour of the search.

     

    From: Shilpa Vodapalli
    Sent: Tuesday, February 07, 2017 11:13 PM
    To: DMG Professional Services; DMG Customer Service; DMG Services - Americas
    Subject: OTMM-Hybris: Asset search
     
     

    Hi All,

     

    We have MG Technology using OTMM with Hybris. They have noticed the following with search:

     

    After assets are searched from Hybris Product Cockpit and selected for assignment, when they return to the search page again, the previous results are retained
    Please see the attached doc for details.

     

    Can someone clarify if this is the expected behaviour or if there’s a switch that can be turned off to ensure they have a clean search window?

     

    Thanks,

    Shilpa
     

    Shilpa Vodapalli
    Customer Care APJ
     
    Phone: +61 (2) 9 0263466
    Website: www.opentext.com

     

     



    This email message is confidential, may be privileged, and is intended for the exclusive use of the addressee. Any other person is strictly prohibited from disclosing or reproducing it. If the addressee cannot be reached or is unknown to you, please inform the sender by return email and delete this email message and all copies immediately.

     

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