Newbie on Documentum

appuq
appuq Member
in Documentum #1

I installed DCTM on on windows 2022/sqlserver, oracle jdk 17.0.0.8 . I saw the install put three services Connection Broker,Repository service and a Java Methods Server.The java Methods server is actually calling startmethodserver.cmd which is actually a call to E:\Documentum\tomcat10.1.13\bin\startup.bat .This service is set to automatic and if it called TC I think one would see my default port of 9080 bound. However, it doesn't give me much to go on. If I go and execute the actual TC startup.bat the 9080 is bound and I can execute the three URLs like this(the console window stays in this case)

http://myserver.mydomain.net:9080/ACS/servlet/ACS http://myserver.mydomain.net:9080/DmMethods/servlet/DoMethod
http://myserver.mydomain.net:9080/DmMail/servlet/DoMail

in looking through some forums I found IPv6 is a problem so I have a directive to make it use IPV4 and I disabled IPV6 in my network adapter as well

I can use Documentum Server Manager to start the Repo, start broker, execute IDQL, IAPI, and so on. The Windows command file looks suspicious as I am seeing a unix shell script esac in a Windows command. Can one of you who knows this tell if that is ignorable?

netstat -ano|find "9080" never gives any output unless I start TC manually using the batch file…

startmethodserver.cmd listing

set JAVA_HOME=E:\Documentum\java64\JAVA_LINK

set CATALINA_HOME=E:\Documentum\tomcat10.1.13

set CATALINA_OPTS= -Xms1024m -Xmx2048m

ERROR=0

echo $"Starting Tomcat"

E:\Documentum\tomcat10.1.13\bin\startup.bat

esac

exit $ERROR

Comments

  • appuq
    appuq Member
    edited October 20 #2

    OT support said one cannot use openlogic 17 JDK and hence I put Oracle JDK 17.0.0.8 That seemed to hold

  • Brian Dinneen
    Brian Dinneen E Member
    #3

    I am confused!! What is your question?

    Brian Dinneen
    Documentum Designated Support Engineer

    It is at least 15 years since I did Webtop development, but as there are still development requests ...

    When developing something new, I searched for something similar in webtop, to see how that was put together.

    When I was a Webtop developer I created a source code reference from:

    • unzip webtop.war
    • decompile the java in from webtop war

    • unzip the unstripped.jar from webtop war

      • It is easier to read and use well formatted and commented code

    • unzip wdk.war over above

      • again It is easier to read and use well formatted and commented code

    • unzip any source code from wdk.war

    There are development and reference guides, but nothing beats source code.

    Documentation and software (wars files and patches) can be downloaded from product pages in support portal

  • appuq
    appuq Member
    edited October 25 #4

    One of the three services that it installs is an embedded Tomcat(Java Method Server), it wasn't starting because of conflicting environment variables.OT support thought it was the OpenJDK I used in lieu of Oracle JDK but as I said it was an offending environment variable. Once it was fixed it worked. I was getting confused because the batch file it used to start the service had directives that looked more appropriate in a shell script but as I said they were red herrings.

    Thanks for the post-learning things as I am installing it.

  • Michael McCollough
    Michael McCollough E Community Moderator
    #5

    @appuq

    I believe I see one of your concerns. What version of Documentum are you installing? 

    set JAVA_HOME=E:\Documentum\java64\JAVA_LINK
    
set CATALINA_HOME=E:\Documentum\tomcat10.1.13
    
set CATALINA_OPTS= -Xms1024m -Xmx2048mERROR=0
    
echo $"Starting Tomcat"
    
E:\Documentum\tomcat10.1.13\bin\startup.bat

    esac  - This does not belong and will give an error (but script will continue).
    
        I will see if I can find this in our OOTB scrips and if so put a task to fix that. 

    
exit $ERROR

  • appuq
    appuq Member
    edited October 25 #6

    When I used the downloaded file and was attempting the install based on openlogic JDK17 I got a standard error the JVM cannot be found documentum_server_23.4_windows64_sqlserver.zip

    Googling around after setting the java every way I could it worked only after I put this little did I know that it would be the root of all evil. It was Windows 2022 Azure Datacenter edition.

    image.png
    image.png

    This made the installer happy and the full install happened note this is to get to the installer.

    However, as I mentioned the Java Method Server did not work from the service.OT support thought it was the Openlogic JDK so that was tried it still did not fix it so I started looking in the Tanuki wrapper and put debug etc. If you are fixing things inside the Java method server conf is a line 11 (missing the jar extension). if the wrapper is set to DEBUG it will spit that line out anyway it didn't seem to affect anything so support said to leave it as it is.

    image.png

    BTW if you want to look at my case

    CS0379342

  • Michael McCollough
    Michael McCollough E Community Moderator
    #7

    I have validated your finding and have reported for fixing. It is not breaking anything and most do start it as a service and would never see:

    image.png

    But I do thank you for noticing this and reporting it so we can improve it.

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