Core Messaging

Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.

Related to webhook Response
I have receiving webhook response in Text format, but in document mentioned that webhook response received in Json format. than why its receive in text format? Document Reference link :
The “Send Email” process is NOT calling our call-back webhook.
Send Email The “Send Email” process is NOT calling our call-back webhook. (https://t2api.us.cloudmessaging.opentext.com/mra/v1/outbound/emails) No requests coming into the webhook urls
OpenText Developer free trial for Notifications
Hi , I have subscribed for OT Notifications and i got an email as below but not received any other information, please can some one help on how to get the access. "Thank you for your interest in the OpenText Developer free trial for Notifications and cloud fax. An OpenText representative will be in touch with you shortly…
I am looking for all the error codes and their meanings
Hi, We are using OT notification, REST API and getting error code "2909" Is there a document i can refer for the error codes and their meanings and how to resolve them ?
What is your the IP Address used by the webhook?
Hi all, In order to secure our APIs, we need to allow-list the webhook's IP addresses. This would be needed for both: https://t2api.us.cloudmessaging.opentext.com and https://api.us.cloudmessaging.opentext.com Thanks in advance.
jobs not showing up in my portal
Hi, The jobs which are posted through Rest API are not showing up on my portal. API :- https://t2api.us.cloudmessaging.opentext.com/mra/v1/outbound/emails Example of job posted today shown below. I got the email successfully but I do not see this job on my portal. { "job_id": "flusme-3609247" }
Rightfax Send fax RestAPI failed with special characters
We are using RightFax 21.2 integration with Rest API. While using Sendjobs API method, we are sending Recipient details, with "citystate" parameter having some special characters like & or #. When we pass this parameter in 'SendJobs' API method, it returns status code 400 with error message "Recipients[0] is invalid" If we…
Need OpenText Dev Support for Consuming Easylink URL. Thank you in advance .
Issue: Unable to consume easy link URL from Developer workstation. Below are the Service details. JOBUIDValue :XXXXXXXXXXXXX JOBXDDSAuthPWD: "xxxxxxxx" JOBXDDSAuthREQIDAliasType: M2F OpentTextURL: Code that spits error: JS_Result = JobSubmitSvc.JobSubmit(JS_Request); Error:Service Error Details: System.Net.WebException:…
JobSubmitService object as service client is not available
I am trying to implement the EasyLink API and stuck on 1 point while making object for JobSubmitService object as service client is not available. I am following the link below for implementation: https://apiforums.easylink.com/system/files/CS_JobSubmit_SMS_Single_0.txt Attached are the snapshot and my code for…
API for Activity Report
Looking to pull the Activity Report using an API as opposed to manually through the portal but not finding an available API to do this. Does someone know of one that is available to complete this?
Need Email jobsubmit SOAP request example
I am looking for simple text email request example for SOAP JobSubmit. All i could find is fully coded verses just the XML to test with. Documentation link:
Fax2mail
We currently use Fax2mail QueuedDocumentRetrieve class to pull faxes locally to a server; this process runs every 15 minutes. My question is: What would happen if we had overlapping pull process attempting to pull down the same type of fax?
RightFax Version 20.2.3.4739 Causes API Call Misbehavior, with RightFax/API/Documents
When we invoke the REST call to our url , http://172.31.23.95/RightFax/API/Documents?jobId=10361&userId=2&filter=JobSucceeded&skip=0&top=50&userId=2 We get back…
Migrating from EasyLink SOAP to REST
Hi all, I would like to migrate from using the easylink SOAP APIs to the REST APIs. We are using easylink apis to send faxes. Can we use the same account credentials to use the Cloud Fax Rest APIs? Where can we find the documentation, as well, how do we setup the webhook/callback capability?
RightFax COM API (RFCOMAPILib)
Hi, I am trying to create an application that using RightFax COM API (RFCOMAPILib) that connect to our CloudRrightFax server but I am getting an "Access Denied" when running the command OpenServer() in my code. I am able to login in the RightFax cloud using the account used on the API. Appreciate any help. Thanks
Web-hook Body format - receiving XML instead of JSON
I specified web-hook for SendFax API, via "reports" field: "reports": { "type": "detail" "report_destinations": [ { "url": "https://apidev.oa.com/fax/v1 … "} ] } And it is triggered normally, I receive this web-hook upon report is done. But, my expectation was that I'll extract from body JSON (same as GetFaxStatus API…
Race condition: SendFax and quickly GetFaxStatus(jobId) returns "Job not found"
I noticed this racing condition. Once I've sent fax and received JobID, I want quickly check current job status. But, instead I receive "Job not found" error". And this is intermittent issue - sometimes it works, but mostly it doesn't. It may need to wait for couple seconds until GetFaxStatus() starts returnning actual…
OpenText Fax API rate limits
Please provide information on rate limits of your Fax REST APIs. We experience next error while using GetFaxStatus API. 2023-03-20T11:51:23Z [Error] { "message": "API rate limit exceeded" } For now we are polling for fax status and incoming faxes. So, need to know how frequent it can be done. Also, we need to know rate…
Converting RightFax COM API integration to Web API and looking for the fax XML metadata
When you got a fax via the COM API there is an XML property that contains metadata for the fax. I cannot find the same functionality in the Web API. DocumentFiles seemed like it had potential but I can't see where you get anything other than the fax in PDF or TIFF. Documents/{id} does have some of the metadata but not…
Retrieve Fax API always returns 204 (No Content), even IN-bound faxes are present in Complete state
We are in the process of investigating of Cloud Fax APIs and we encountered issue with Retrieve Fax API. For some reason, it always returns 204 (No Content), even there are Inbound faxes in the Complete state. Access token is valid and used in other REST APIs normally. This is only the API, which doesn't work as expected.…