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Is Cloud Fax and RightFax the same?
I am currently trying to learn how to send a fax via api. And based on opentext documentation I only saw CloudFax. But I read rightfax also has an api. Are the two just the same? if not, what are they differences? I hope someone can help me for this. Thanks
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Where can I edit the email every time I send fax?
I am new on opentext, and I'm just wondering why do I receive an email every sent of fax? The subject of the email is like "Delivery Report <job id>" something like this. Hopefully someone can help me to understand this. Thank you
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Faxes get garbled on phone forwards
We are on RF 16.4 sp2. We have two numbers that get faxes in area code 321. The Cisco call manager redirects them to area code 386, which contains the Right Fax number. If you fax to the 321, content gets garbled most of the time. If you fax directly to 386, it works fine. No other issues present. Anyone have a good…
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I want to use Banner style 7
When sending a fax, I want to use Banner style 7. https://apiforums.easylink.com/system/files/banner_types.pdf First item from the back: Page 001 OF 001 ＊＊＊ I am using the API's JobSubmitRequest in FaxOptions.PilotlineStyle Executed with type7 specified. The result is below First item from the back: Page 001 The page…
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I want to get the TSID value when sending
When receiving, You can get the TSID value from TransactionInfo.TSID of API JobDocumentTransmitResult and QueuedDocumentRetrieveResult. But I can't get it when sending. It is empty. Where do i get it?
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XM FAX Cloud - Outgoing Call with Anonymous Caller ID
Case with HLS/US: We see some outgoing calls getting the error 800. When we associate the user profile with the External number (Outbound Fax Number - outbound only), we still see the error repeating.. If we associate the user profile with a ported number, we see the outgoing call is sent successfully. In the enterprise…
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Regarding the change over time from StatusCode other than 0
In the data acquisition process such as API JobDeliveryStatus and JobDetail, if the StatusCode of Status is other than 0 when the Result is acquired once, will the StatusCode be updated to 0 when the acquisition process is performed again? Or once the StatusCode is set to a value other than 0, will it not change over time?
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What is "instruction sheet" ？
What is "instruction sheet" ？
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Error Code: R236 - The PDF file could not be translated - what does this mean?
Hi, Our Fax2Mail service is not processing fax jobs - they are all sitting in the outbox with the error: Error Code: R236 Error: The PDF file could not be translated to fax by the system. Please verify your document format. We are trying to understand what the PDF error is, and how we address it. Does anyone know how to…
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Looking for tips to speed up delegation commands through the .com API
I've made a tool that's used by my team to enter Rightfax related requests for user access and delegation which has ended up being a huge time saver for the the whole team. We basically look up the fax number associated with a user, enter the new users AD login, click a button, and an entry is made in a database requesting…
