Core Messaging

Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.

Web API for RightFax 21.2
We are upgrading Rightfax with version 21.2, earlier we were using version 10.6. In newer version 21.2 we are planning to integrate send/receive fax using web API. We have installed RightFaxSDK to integrate send/receive fax functionality. To use the API methods when we access the RightfaxSDK API url…
How to get JobDeliveryStatus Response?
Please share how I can hit the JobDeliveryStatus in either PHP or NodeJS so that I can fetch email bounces in our CRM. We are unable to understand the documentation and the code we have written is not fetching us any results so far. Let me know how we could use the SOAP API here otherwise provide us with easier REST…
Facing issue with myportal login.
The MessageContext does not have an associated SOAPFault.
Sharing Violations with Active faxes
We have a folder on our server where faxes are dumped to prior to their transmissions. Common extensions that appear here are error, bak, and eml. Are there any sharing violations the RightFax has on these files if I we wanted to read or copy its contents from another program? Is there a grace period where bak or eml are…
RightFax 20.2 Update 4891 COM API question
Hello, We have a customer using an integration with RightFax 20.2 using the COM API. The customer recently moved from update 4151 to update 4891 and users are being identified as groups now. The integration is behaving as expected on update 4151 and the only change was moving to 4891. Were there any intended changes in COM…
Showing Job status Error
I am trying to send email using below Opentext POST APIPOST API : https://t2api.us.cloudmessaging.opentext.com/mra/v1/outbound/emails receiving Job ID in response, but emails can't receive in recipient mailbox.On myportal dashboard showing JOB Status Error, Why Facing this issue?Job Status screenshot…
Related to webhook Response
I have receiving webhook response in Text format, but in document mentioned that webhook response received in Json format. than why its receive in text format? Document Reference link :…
The “Send Email” process is NOT calling our call-back webhook.
Send Email The “Send Email” process is NOT calling our call-back webhook. (https://t2api.us.cloudmessaging.opentext.com/mra/v1/outbound/emails) No requests coming into the webhook urls
OpenText Developer free trial for Notifications
Hi , I have subscribed for OT Notifications and i got an email as below but not received any other information, please can some one help on how to get the access. "Thank you for your interest in the OpenText Developer free trial for Notifications and cloud fax. An OpenText representative will be in touch with you shortly…
I am looking for all the error codes and their meanings
Hi, We are using OT notification, REST API and getting error code "2909" Is there a document i can refer for the error codes and their meanings and how to resolve them ?
What is your the IP Address used by the webhook?
Hi all, In order to secure our APIs, we need to allow-list the webhook's IP addresses. This would be needed for both: https://t2api.us.cloudmessaging.opentext.com and https://api.us.cloudmessaging.opentext.com Thanks in advance.
jobs not showing up in my portal
Hi, The jobs which are posted through Rest API are not showing up on my portal. API :- https://t2api.us.cloudmessaging.opentext.com/mra/v1/outbound/emails Example of job posted today shown below. I got the email successfully but I do not see this job on my portal. { "job_id": "flusme-3609247" }
Rightfax Send fax RestAPI failed with special characters
We are using RightFax 21.2 integration with Rest API. While using Sendjobs API method, we are sending Recipient details, with "citystate" parameter having some special characters like & or #. When we pass this parameter in 'SendJobs' API method, it returns status code 400 with error message "Recipients[0] is invalid" If we…
Need OpenText Dev Support for Consuming Easylink URL. Thank you in advance .
Issue: Unable to consume easy link URL from Developer workstation. Below are the Service details. JOBUIDValue :XXXXXXXXXXXXX JOBXDDSAuthPWD: "xxxxxxxx" JOBXDDSAuthREQIDAliasType: M2F OpentTextURL: https://test2messaging.easylink.com/soap/sync Code that spits error: JS_Result = JobSubmitSvc.JobSubmit(JS_Request);…
JobSubmitService object as service client is not available
I am trying to implement the EasyLink API and stuck on 1 point while making object for JobSubmitService object as service client is not available. I am following the link below for implementation: https://apiforums.easylink.com/system/files/CS_JobSubmit_SMS_Single_0.txt Attached are the snapshot and my code for…
API for Activity Report
Looking to pull the Activity Report using an API as opposed to manually through the portal but not finding an available API to do this. Does someone know of one that is available to complete this?
Need Email jobsubmit SOAP request example
I am looking for simple text email request example for SOAP JobSubmit. All i could find is fully coded verses just the XML to test with. Documentation link: https://apiforums.easylink.com/emapidocs/26/JobSubmit/JobSubmitRequest.html#LN47
Fax2mail
We currently use Fax2mail QueuedDocumentRetrieve class to pull faxes locally to a server; this process runs every 15 minutes. My question is: What would happen if we had overlapping pull process attempting to pull down the same type of fax?
Migrating from EasyLink SOAP to REST
Hi all, I would like to migrate from using the easylink SOAP APIs to the REST APIs. We are using easylink apis to send faxes. Can we use the same account credentials to use the Cloud Fax Rest APIs? Where can we find the documentation, as well, how do we setup the webhook/callback capability?
RightFax COM API (RFCOMAPILib)
Hi, I am trying to create an application that using RightFax COM API (RFCOMAPILib) that connect to our CloudRrightFax server but I am getting an "Access Denied" when running the command OpenServer() in my code. I am able to login in the RightFax cloud using the account used on the API. Appreciate any help. Thanks