Core Messaging

Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.

Need Disclaimer details Cfg in EasyLink end for all the SCB user ids
As per the below email from Bill, we need to get the Disclaimer details Cfg in EasyLink end for all the SCB user ids, using the EasyLink API. Can you please share us the sample request & response xml file for the user id: SCB/INWB/ACR, so that we can try the same from our end. From: William Adams…
Error Status Changes From Error to Complete
We recently went live with a client deployment in Australia. We are seeing hundreds of cases where the status code returned and logged is an error code, but later when the status is re-checked the status shows Complete. Is there any scenario where the service would return an error code, but retry delivery, and later update…
sending a pdf document
Hi , I am trying to send a pdf document through the jobSubmit and I took a look at the example in C# which converts the pdf to a string and sets the docdatatype.Is that the only way to send the document on the jobSubmit.Is there a way to giove the path of the document etc or any other approach. Please advice. Thanks,
Fax - partial delivery of fax message
Hi, Could you please clarify how following scenario is handled? Destination fax machine not responding after sending part of the fax. say, connection gets diconnected after sending 10 out of 40 pages. 1. Does the delivery status of the job and the delivery status for that particular destination change? 2. Does easylink…
incorrect error status in JobSummaryResult
I send my fax to an invalid number like '0000000000' in order to receive a cancel status (so that my code can handle the cancel status correctly). But when I send the fax (I can see the number is '0000000000' in my debugger), it goes to the number 0285725328. This is the number that I had been testing on previously. Is it…
inbound fax - using ftp to pull inbound faxes - how to check ftp status?
Hi, Currently we have all inbound faxes pushed to our ftp site. I can get the list of inbound faxes using JobList webservice. however, i want to know if these faxes are successfully pushed to our ftp site or not? thanks, Nithi
Web Service Push - Full http POST Samples
We're implementing a new WCF to accept API 2.5 JobDocumentTransmit so we can get our faxes using the Web Service Push functionality. The documentation includes the wsdl and a full SOAP message sample which has been enough to build out my application logic. But there are some environmental challenges: * Our Development…
Send SMS in C# using the 2.5 API - the request failed with an empty response.
Hi, I am trying to integrate messaging API as part of us moving from the old system to the new one.Did some research on the forum and adapted the C# code. No matter what I try the application throws an expection at this line: JS_Result = EM.JobSubmit(JS_Request); The exception message is: the request failed with an empty…
Comma escape sequence for Comma Separated values for cover sheet
We use the DocData tag to pass a CSV list of keys and values that get inserted into the cover sheet. However we have run into the issue that if there is a comma (,) in the data it messes up the feed. Is there a way to escape/encode the comma so it prints on the coversheet correctly.
Unable to authenticate on Easylink Webservice
Dear Support Team, We are testing your API for send SMS. We are in contact with easylink France which not able to help us even for a test login. We only have an account for the user web site. This account doesn't seem to be correct for the webservice API We have this error: Error 2909: User authentication not accepted Can…
status messages of JobSummary API
When an invalid fax number is passed, the 'JobSummary' API should show a cancelled status for Status.StatusCode, StatusMessage and JobSummary[].JobState[].state. However, these reflect the status of 'Complete'. The email that I receive does show the 'Cancelled' status. This 'Cancelled' status should also be reflected by…
Email notification after ListCreate
Hello everybody, I'm currently implementing your Messaging API to my application just to use the ListCreate Request. I need to upload address data into the system of easylink. Up to now this happened by sFTP-Fileupload and afterwards there was an email notification about the success to our admins. Now by uploading the data…
is there a webservice push available for delivery status?
Hi, is there any web service push available for delivery status? especially for outbound fax.
Job Submit example not working
Hi, I have trying to run the JOb submit example in netbeans and am passing in the URL provided to me for the test am getting the following exception.There seems to be no firewall issue since I have tried to turn it off and then submit the job it doesnt seem to be working.I have tried also to authenticate my login using the…
JobList call that never returned...
Hi there, Our system made a call to the JobList operation on Saturday 4th February at 08:59:11 GMT and it appears that the server never responded (it was still waiting for a response this morning). Please could somebody look into this? Our requesterId is UK/DAVIESGB/FAX. Thanks Matt Pryor
My Portal
I just setup a customer for a test account. The credentials are : TEST USER ID: T2/VERACYTE TEST PASSWORD: VERACYTE123 I advised they can track messages via Myportal using these same credentials. https://test2.myportal.easylink.com/welcome.do However after attempting login, we are getting an error Your account is locked.…
Error in running sample batch file
I am trying to run a sample batch file that is provided as a part of the java webservices documents sent to us. Here is the sample batch file I am running in the command mode: SendFax.bat -hfaxadmin.easylink.com -p443 -e(the email of fax2mail account) –P( the Password) –d( the faxnumber) -fC:\\xxxDocuments\\Test.docx…
Can't send emails. Error in Parsing received when calling jobSubmit for email job
Error in parsing at System.Web.Services: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) Is the error we started receiving about 12:47 AM EST today while sending our jobs. We've been through about 20 job failures…
Sandbox required
Hi, I am trying to develop a test app using easy link. the documents in this site indicates i need to contact a sales engineer to get a sandbox. could you please let me know how to get in touch with a sales engineer?
Not seeing inbound faxes in JobList
Account ID is T2/F2M/DAVIES. I have sent a fax to our inbound number (+17326769068) and was expecting to see it returned by the JobList API calll but the list returned is empty. Our account manager told us that the Fax-to-mail option had been supressed for our test account so this should work. Please could someone advise?…