No OTDS Ticket & Invalid Resource Ticket

RxMar
RxMar
in Extended ECM Integration #1

Hi,


I have upgraded xECM from 16.2 to 21.4. Post upgrade, i am getting error for 25 - Can the OTDS REST API be executed? and 26 - Can the Content Server REST API be executed?


Error Message as follows:

25 - Can the OTDS REST API be executed?      Check the OTDS REST API configuration.  

Error in HTTP call - Unauthorized: no OTDS ticket ( HTTP code: 401 )                                                    

26 - Can the Content Server REST API be executed?        

Check the Content Server REST API configuration.        

Unauthorized : Error validating a ticket. {"status":2001,"error":"DSRuntimeException: Invalid resource ticket","errorDetails":null} ( HTTP code: 401 )   

Can anyone help on this please? thanks!

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Comments

  • Appu Nair
    Appu Nair Member
    #2
    The 401 indicates the webserver on your content server is incorrectly configured for IWA. It needs to be anonymous…
  • EkaterinaTat
    EkaterinaTat
    #3

    You must also do the following:

    • Ensure that the latest sapssoext.dll file is in the \bin directory.

    • Set the following system wide environment variables with the same values that you specified in SAP:

    – SAPSYSTEMNAME

    – SAPSYSTEMCLIENT

  • Imraan
    Imraan Member
    #4

    Hi,

    We are experiencing the same issue I wanted to find out where do you set the system wide variables,

    – SAPSYSTEMNAME

    – SAPSYSTEMCLIENT

    Thank you.

  • Rene_Schreyer
    Rene_Schreyer
    #5

    The xECM Installation Guide just tells us

    "Maintain the environment parameters for OTDS"

    and

    "Set the following system wide environment variables with the same values
    that you specified in SAP:
    – SAPSYSTEMNAME
    – SAPSYSTEMCLIENT"

    … and leaves us back with open questions …

    Finally we guessed that OT might mean Environment Variables on operating system level, e.g. Windows environment variables. We tried it and it worked.

    However, it doesn´t work with multiple values (; separated like other environment variables). It seems that one OTDS and therefore one OTCS works only with one SAP system/client with "autenthication assertion tickets".

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