E-Mail-Folder SMARTVIEW: How to show attachments?

Andreas Stocker
edited November 16, 2023 in Smart View #1

In Classic View, email attachments are displayed in a column, but unfortunately not in Smartview.
Has anyone been able to solve this? Or is there an open ticket?

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Answers

  • Karen Weir
    Karen Weir E Community Administrator

    Thank you for posting Andreas. Please refer to My Support for knowledge base articles and documentation on this topic if you do not receive a response from the developer community.

  • https://support.opentext.com/csm?id=kb_article_view&sys_kb_id=a3a811661b82f910e7fe0dc6cc4bcb82 seems to be the solution offered at the moment. Otherwise you would need to customise the SmartUI to add the functionality in.

  • You can a FR about it, if you want to see it in the product. Otherwise it's possible to implement it using the Smart UI SDK and CS Server SDK.

    Instead of a column, you'd probably want an additional icon in the node state column, performing some action when the user clicks on it. You can have a look at an example at samples/cells/node.state/recently.modified. In addition you'd implement a CSNodeField to return the attachment information about an e-mail, which the state icon implementation would use. There're are quite a few state icons available OOTB or from PS. You can look for extensions of csui/controls/table/cells/node.state/node.state.icons in the SDK.

  • davidsanborn24
    edited May 16 #5

    Sending emails with one or more picture attachments is problematic for me. @retro bowl

  • If alternatively, it is sufficient to just have a column indicating the number of attachments (if present) you can use the Module Suite to add a column by configuring it in the content script Volume (CSColumns).