Access OTCS screen from SAP C4C mash up in offline mode

Aswini Kumar Sahoo
Aswini Kumar Sahoo Member
in Extended ECM #1

Hi Expert,

User need to access SAP C4C screen, where they need to launch OTCS screen from the mash up. Is it possible to access OTCS screen from SAP C4C mash up in offline mode(without having internet connection )?

Answers

  • appuq
    appuq Member
    #2

    without a network connection the only OTCS product that supports that is perhaps Remote Cache(complicated product), Enterprise Connect(offline mode), etc. The actual CS requires the user to hit it via a website reference so I am unsure what exactly you will run into.

    Having said that OT makes a lot of caching things for example if you were in an FPSO in the middle of the ocean with very choppy internet you would have a replica of a CS in the ship when the ship docs shore the changes people made in the system are synchronized to and fro, this requires network traffic.

    Companies like Syntergy also make competing products.

  • Smart Abhijit
    Smart Abhijit New User
    edited July 17 #3

    Yes, it is possible to access the OTCS (OpenText Content Server) screen from the SAP C4C (Cloud for Customer) mashup. However, accessing it in offline mode (without an internet connection) is not supported. The mashup integration relies on real-time data connectivity to function correctly, ensuring that you have the latest information from both systems.

    For a seamless and effective integration experience, we recommend using reliable internet connectivity to access OTCS screens via SAP C4C mashups. For more detailed guidance on SAP C4C integrations, please visit Smartnet Software.

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