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Does eDOCS DM 23.4 Desktop Client.msi exist ?
I have installed the eDocs client on Windows 11 PC and I get an abbreviated interface with no menu bars, or icons. I was told that I needed eDOCS DM 23.4 Desktop Client.msi to install the full interface. I can't locate it on the OT website, and tech support tells me it doesn't exist. How do I get the full eDocs Interface…
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XML template migration
Good morning. I have version 9.0.111 and I want to migrate templates. To speed up this migration, I would like to have access to the templates in XML format or similar. Is this possible in this version? Is it necessary to have a specific profile or activate any additional tooling? Thank you in advance for your help.
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EMAIL REPORT
Good morning, team/community, Is it possible to generate a delivery report for emails using an SMTP MIME outbound connector along with some additional configuration? In Command Center, it was possible to write/log the success or failure status using the Delivery Engine, but we are currently migrating using Communications…
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Object Exporter not exporting all versions metadata
Hi, We are using object exporter for cs 16.2.10 and we noticed a bug that its not exporting metatdata for all the versions of the document although we are not specifying "current" do any of you can help here.
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Using OTDS for the licensing of our own products
Hi there. We hav a bunch of software connecting to Classic and/or Smartview, as well as D2-REST. Right now we use our own licensing system. Since now Documentum uses OTDS for is licensing, I was wondering if it's something we could do too. I supposed we'd need to be able to Generate a license file with the data we need…
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OTCS Smart View - search user by full name
OTCS does not support search for a user by full name (first name and last name at the same time). In Smart View (widget Metadata - user field), when I start typing first name "Radek", it shows all users with first name "Radek", but when I add a character space "Radek ", it shows 0 results. Is it possible to search for a…
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Clean of Group Assignments in eDocs
Hello I have SQL list (one of many) of 6000 relations of groups to a specific documents. I want to clean-it up in bulk to leave only Owner, and then I want to bulk update it so just 2 relations are made tov every single document from the list. If you want to Visualize it: Document #112233 have relation with Group 1, Group…
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xecm__EventUpdateQueue__c batch idle times
Hello, we noticed that the WorkspaceEventUpdateQueueBatchable once it finishes its job, has a long wait time before it launches again. We've seen up to 7 minutes before it starts the next batch (even though the EventUpdateQueue has entries). We have : Workspace Metadata Batch Job Resubmit Delay (min) set to 0 and Workspace…
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Variable Assignment and Reset Events - Migration from On-Premise to Cloud
We are currently migrating our on-premise Exstream deployment to the Exstream Cloud Communication Platform and have encountered a challenge with variable handling and event timing. On-Premise Setup: - Multiple queues based on page count (There are 4 Queues) - Each document has barcodes on odd pages with 20-digit…
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User Deletion in eRoom and Documentum
What is OpenText recommendations when it comes to deleting users from Documentum and eRoom? Is it recommended to delete users from the application directly or from the database? What are some of risks when deleting users from the database ? How are licenses counted for eRoom and Documentum users? Are inactive users counted?