Core Messaging

Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.

Technical problems on Testsystem?
Hello again! Today my Voice-Jobs are not going to be processed. The Jobs are in state "Setup" since 3 hours. Our PreSale considers that there are technical problems on the testsystem, too. Here are some JobIds for you to reproduce the problem: From us: mrn: 1506736, 1539094 xdn: pt. From the PreSale Consultant: mrn:…
voicescript Create not working in myportal
Hi, I am Creating a one voicescript that Create a XML with status success.but when i check myportal there is no Voice job created. by mahe
Sample Java Prograam for Email
Do you have a sample java program for email functionality?
Retrieve system time of easylink-server
Hi, is there any possibility to get the current system-time of your system to compare it with our system-time? This is because we do own logging and create timeframes with "stoptime" in which calls are valid and for this reasons the times should be equal or respectively we need to know the discrepancy. Thanks in advance!
VoiceMessaging CallControlOptions
I am defining the CallControlOptions of a VoiceMessage VoiceOptions element, specifically the CallControlType.ControlKey element. It calls for a DTMFKey. I can't find any documentation on what it is and how to use it.
SSL Exception
Hello, We are getting the following exceptions frequently but sproadically while accessing EasyLink's Email & FAX URLs. <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <soapenv:Body>…
Answering Machine Text was not played
Hi, I have submitted one voice call to check the answering machine text play. Job id was 1505428, i got the call after the call completed i checked the voice mail. i didn't get any voice mail. I have attached the job submit request with this query. Is any problem in our job submit. Please give me your suggestion. Regards…
Voice Call Delivery problem
Hi , I submitted on voice script job. It was delivered more than an hour whats wrong the job submit. This is the job id 1537774. Regards Sara
SMS Job Submit
I submitted a test SMS job and received the following error: cvc-complex-type.2.4.b: The content of element 'JobSubmitRequest' is not complete. One of '{"http://premconn.premiereconnect.com/JobSubmit/2009/07":Message}' is expected. Any help and suggestions would be appreciated. I have attached the request envelope.
Enhanced Email Job Submit Issue
I am getting the following error message when I try to submit a enhanced email job. I am suspecting it has something to do with my destination list which is a csv file with one entry. I am using the CS_JobSubmit_EnhacedEmail sample in an ASP.NET application. Any help will be much appreciated. "XOA-2000 [system error] :…
Min and Max Time frame for reception of arrival event tag
Hello there, Backgrund information for the concern: We are developing a solution to capture the arrival event tag sent from PGi in our application. The current approach is as follows: * We send a SOAP request for getting the final delivery status as soon as we recieve the JOB ID from PGi * As explained earlier, based on…
Pause the call without using administration settings
Hi, I would like to know, is there any options to pause the voice call by using the user input. That key is not configured in Administration->Voice Job Settings. Is it possible to configure this in voice script transactions. Thanks Sara
How to know call was not attended
Hi, I would like to know how to identify the posted voice calls are not attended using the job delivery status or form data. Is it possible get it using delivery status or form data or is there any other way. Please give your suggestions. Thanks Sara
error with Quick Submit SMS with PHP
Hi, i tried to get that script running, but get following error: Fatal error: Class 'SoapClient' not found in /home/woomla/public_html/t/index.php on line 67 i guess i might have in this values something wrong ? // Please contact PGi to obtain access permissions. const NAMESPACE =…
Email JobSubmit with password protected PDF attachment
Hi, I wanted to find out if it's possible to submit an email job with a password protected PDF attachment. will the system be able to decrypt the information properly to the recipient? Thanks in advance for your reply. Cheers, Richard
Fax # and Date/Time
I'm currently using the JobDocumentTransmit to retrieve inbound fax documents. I recently was asked to also collect the date/time of the fax and the originating fax #. I believe I see the date/time variable as the CallDate inside the transmission information of the response; is that correct? Also, where can I find the…
Subject and detail tags in ArrivalEvent
Can you please provide the detailed explanation of the below tags and their posiible values. Subject may have values from 0 – 7: 0 – Other or Undefined subject 1 – Addressing 2 – Mailbox 3 – Mail System 4 – Network and Routing 5 – Mail Delivery Protocol 6 – Message Content or Media 7 – Security or Policy Detail values will…
Class value 4 Retry algorithm
Can you please confirm if for the below Class value 4 , the retry done is at PGi end or to be carried out by our application. Class has three possible values: 2, 4 and 5: 2 – Success 4 – Persistent Transient Failure – applying retry algorithm may be successful 5 – Perman ent Failure – Some change must be made for…
Arrival Event tag presence in response xml.
We have been testing the jobdeliverystatusrequest via soap messaging. The arrival event in the jobdeliverystatusresult seems to be returned only at times. Can you explain when the arrival event tag is returned and is there a definite time after which it is returned?
No user input while make voice call using voice script
Hi, In my voice script i have list of transactions. In my Ist transaction i would ask the user to press their id. If they press id it goes to another transactions. If they are not pressed any input how could i transfer to different transactions. Is it possible in Voice Script Create Request or any other way. Please give me…