Client connectivity to dockbroker

Sammtl
Sammtl
in Documentum #1

We are building new Virtual machines on the cloud and would like to confirm this:

It is required to be able to telnet dockbroker with port number from the client machine to be able to run applications like Repoint. Is that correct?

If we cannot telnet for example the docbroker from a Captiva server machine, that could be a sign why Repository list cannot be shown in the Documentum Export Module?

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Comments

  • DCTM_Guru
    DCTM_Guru Member
    #2

    Repoint does not use telnet protocol. All documentum clients (eg repoint, captiva server, documentum administrator, etc) does requires access to docbroker port 1489/1490 (default).

  • Sammtl
    Sammtl
    #3

    Thanks DCTM_Guru. I just use telnet to validate setup and firewall rules. To setup Captiva server, using telnet to dockbroker using right port should not be timing out.

  • DCTM_Guru
    DCTM_Guru Member
    #4

    Are you using host name or IP address in your dfc.properties on the captiva server? If host, try IP address. Maybe DNS server/entry is not correct.

  • Sammtl
    Sammtl
    #5

    We are trying to make cloud based VM connect to repository using Repoint. Docbroker ports are open. I need to ask the Admin to allow specific ports (or range) to be open. The login keeps failing. Is it ports 60000 (that's what I see open on the server side), but I need find out to be able to request it.

  • Hicham Bahi
    Hicham Bahi E Member
    #6

    You also need to open the ports for each repository (as specified in /etc/services file)

  • Sammtl
    Sammtl
    #7

    I see the below in the etc/services file

    documentum   10002/tcp        # EMC-Documentum Content Server Product

    documentum   10002/udp        # EMC-Documentum Content Server Product

    documentum_s  10003/tcp documentum-s # EMC-Documentum Content Server Product

    documentum_s  10003/udp documentum-s # EMC-Documentum Content Server Product

    cms       50000/tcp        # Documentum repository reponame

    cms_s      50001/tcp        # Documentum repository reponame (Secured)

    The ports above are opened, but still Repoint can't connect. When I netstat, I do see the below ports, but they vary each time

    tcp    0   0 documentum_server.:dmdocbroker computer_with_repoint_ip:57774  TIME_WAIT

    tcp    0   0 documentum_server:cms computer_with_repoint_ip:57775  ESTABLISHED

    So I see ports 57774 and others, sometimes 60000s.

  • Hicham Bahi
    Hicham Bahi E Member
    #8

    Not sure what your "documentum" service is, and the udp lines are useless. Anyway, the docbase called "cms" (usually the service name matches the repository name but it's not mandatory) listens to ports 50000 and 50001 unless you perform NAT (Network Address Translation) at the Docbroker (check Documentum admin manual for details).

    Usually you should also open the port for the Java Method Server (9080 by default) in case you are using ACS for content transfer.

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