Client connectivity to dockbroker
We are building new Virtual machines on the cloud and would like to confirm this:
It is required to be able to telnet dockbroker with port number from the client machine to be able to run applications like Repoint. Is that correct?
If we cannot telnet for example the docbroker from a Captiva server machine, that could be a sign why Repository list cannot be shown in the Documentum Export Module?
Comments
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We are trying to make cloud based VM connect to repository using Repoint. Docbroker ports are open. I need to ask the Admin to allow specific ports (or range) to be open. The login keeps failing. Is it ports 60000 (that's what I see open on the server side), but I need find out to be able to request it.
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You also need to open the ports for each repository (as specified in /etc/services file)
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I see the below in the etc/services file
documentum 10002/tcp # EMC-Documentum Content Server Product
documentum 10002/udp # EMC-Documentum Content Server Product
documentum_s 10003/tcp documentum-s # EMC-Documentum Content Server Product
documentum_s 10003/udp documentum-s # EMC-Documentum Content Server Product
cms 50000/tcp # Documentum repository reponame
cms_s 50001/tcp # Documentum repository reponame (Secured)
The ports above are opened, but still Repoint can't connect. When I netstat, I do see the below ports, but they vary each time
tcp 0 0 documentum_server.:dmdocbroker computer_with_repoint_ip:57774 TIME_WAIT
tcp 0 0 documentum_server:cms computer_with_repoint_ip:57775 ESTABLISHED
So I see ports 57774 and others, sometimes 60000s.
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Not sure what your "documentum" service is, and the udp lines are useless. Anyway, the docbase called "cms" (usually the service name matches the repository name but it's not mandatory) listens to ports 50000 and 50001 unless you perform NAT (Network Address Translation) at the Docbroker (check Documentum admin manual for details).
Usually you should also open the port for the Java Method Server (9080 by default) in case you are using ACS for content transfer.
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