How to access References using Content Server API (v23.3)

NiklasGJ
NiklasGJ Member
in API, SDK, REST and Web Services #1

I am trying to find out how I can access the references using the Content Server API. Any guidance how to do this would be appreciated. What I want to do is to import the information about the references (name, etc.) to integrating party.

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  • appuq
    appuq Member
    edited November 25 #2

    The references are just Aliases new name called Shortcuts so if I create a SC to a useful piece both of them are showing some kind of relation in my mind. It is a simpler version of "Cross references" which are used more in XREFing Engineering Documents or showing an Electronic Representation of a Physical Object. For example a OIl company may want to store an oil sample obviously you cant store it in OTCS so they will create a PO object and perhaps create a Picture of this oil sample for easy identification.RM also uses cross references.

    In livelink under Reports Live Reports

    My Bad Shortcuts -if you look there you will get a clue that it is doing the inverse of what you need

    so to find if you have a corresponding reference you could do

    Select * from DTree where origindataid in ( 394967) (auto live report) this should give you a subtype of 1 that is the alias record :)

    if you are after the last two then they are in different tables although the primary dataid becomes the foreign key they should have a proper api implementation.

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  • NiklasGJ
    NiklasGJ Member
    #3

    Thank you for the response!

    So which API method should I use and any specifics about how to use them?

    I don't have access to Live Reports, only to created reports I think. I am just trying to integrate to OpenText and I am not normally using OpenText myself, just doing the technical integration.

  • appuq
    appuq Member
    #4

    AFAIK there is not a public API,it would be apparent if Smartview showed that functionality. So my guess is you can raise a ticket for an enhancement request, Hire(including OT Professional Services) or learn Oscript to provide the missing piece or wrap an LR under a WR.T hat is what I would have done or have your customer buy a good tool set called Answer Modules

  • appuq
    appuq Member
    edited November 25 #5

    Posted a reply someone said it would be published after approval :) Thats new @Karen Weir

    My guess is OT is employing an Aviator bot to check replies in posts in a nutshell that's what I said

    1. Point out to OT that this is a gap and have them build the API
    2. Create a REST API using Oscript or using someone who knows Oscript including OT Professional Services
    3. I would have created that LR and created a WR and called it in my REST API client that is fully supported.
    4. Install AnswerModules .

  • Karen Weir
    Karen Weir E Community Administrator
    #6

    my goodness, @appuq I'll look into that - your posts shouldn't be sent to a moderation queue, we use that function only to reduce bad actors (spam).

  • NiklasGJ
    NiklasGJ Member
    #7

    We are looking at using categories and copy the information to the category backend somehow. We'll se how it goes. Another option we may look into is looking at reports but not sure this will work. The information we need is included in the reports though (not using web reports).

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