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Fax Callback endpoint authentication
Could you please provide documentation on the authentication mechanisms implemented within the fax callback (webhook)? When passing the report destination details as: 'reports' => [ 'type' => 'detail', 'report_destination' => [ [ 'url' => "http://xxxx.yyy.zzz/callback" ] ] ] What are the supported authentication mechanisms…
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How do I create folder templates in 22.3? Business Workspaces vs Folder Templates, when to use
We are in the process of deprecating the Template Workspaces module. We have several binders, cases and folder templates. Where can I find general information on how each type should be used? I cannot seem to get my current folder templates to work with business workspaces. They may have been built on the TW module, but I…
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How to preserve the original Create Date / Modify Date of a document upon creation?
Hi, I want to preserve the original create date / modify date of a document / email upon upload to the CS from the file system. Whenever I upload document to the CS it sets the current date as the creation date. For instance If a document was created in the file system on 01/01/2018 I want to set this date as CreateDate in…
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Containers not starting
Installed the xECM helm chart in EKS, all the pods are Running fine except for: otac-0, otcs-admin-0 and otcs-frontend-0 kubectl describe pod otac-0: Warning Unhealthy 50s (x1177 over 173m) kubelet Readiness probe failed: Error: Not ready, file /opt/opentext/archive_center/ac_config/acInstalled does not exist, container…
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Permissions of moved, copied and linked documents.
We implememted 6.5 webtop. We are using folder security. In our EMC training class, we were told that a doc that is moved retains its original permission set from its source folder. Is this accurate? If so it would keep us from using a technique of working on a doc in an internal-only folder, then when complete, moving it…
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JobOption Element does not work in xPression RESTful Services for Batch
Hi all, I would like to use the RESTful Services to run a Batch, and I used the xPression RESTful services "http://your_server:your_port/xFramework/restful/services/job/start" to trigger it. This function could run the batch and generate the outputs, however, i found that the parameter "-o" in the "<JobOption>" element…
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Documentum Archive server with OpenText VIM
Hi Team, We are using Documentation archive server for storing scanned invoices processed by OpenText vendor invoice management, Recently we have upgrade VIM 7.5 SP2 to SP6 and Documentum archive server 7.0 to 7.2 then after user's are unable to view the scanned invoice in VIM index inline screen. When user click on VIM…
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Graphic Message Use with PDF output
The images placed in a graphic message are being repositioned downward within the frame that is placed on the page when using a PDF output. The text in these messages does not change position. The positions of these same images in the same message within the same frame on the same page do not change when using a postscript…
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The Pdi '<pdi_name>' uses a XML format no longer supported. To continue the migration, use the d
Hi, In the migration process that I am working on from version IA20.4 to IA22.2, when executing the Sip Application Migration job, I get the following error: The error seems to be related to the fact that it cannot find the .xsd of the affected holding companies. I have tried to delete the search form associated with one…
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Intelligent Viewing markup error "Failed to retrieve markup access token"
I am testing the installation of Intelligent Viewing Linux, When I try to view the downloaded file in OTCS, I get the following markup error "Error. Internal Server Error Failed to retrieve markup access token". OTDS and OTCS are installed on the same Windows server, OTIV on a separate Linux server. The time is…